IE: SACS and Culture of Continuous Improvement

1. IE: SACS and Culture of Continuous Improvement Institutional Effectiveness: Strategic Planning, SACS and a Culture of Continuous Improvement Implementing Planning Evaluating

2. IE: SACS and Culture of Continuous Improvement • Topics Covered Today: • Key Terms Defined • Cycle of Continuous Improvement • The UEP Form and Updates

3. Institutional Effectiveness: A Matter of Perspective SACS – A Matter of Perspective There is a story that tells of a traveler who comes upon three stonemasons. He asks each in turn: ‘What are you doing?’ ‘ I am cutting this stone I am completing the wall I am building a cathedral

4. Key Terms Defined Institutional Effectiveness Institutional Effectiveness - A continuous set of the processes of planning, assessment and review aimed at ongoing improvement (Southern Association of Colleges and Schools).

5. Key Terms Defined • Institutional Effectiveness • Institutional Effectiveness - A continuous set of the processes of planning, assessment and review aimed at ongoing improvement (Southern Association of Colleges and Schools). • It is continuous and repeats itself.

6. Key Terms Defined • Institutional Effectiveness • Institutional Effectiveness - A continuous set of the processes of planning, assessment and review aimed at ongoing improvement (Southern Association of Colleges and Schools). • It includes phases of planning and assessment/evaluation.

7. Key Terms Defined • Institutional Effectiveness • Institutional Effectiveness - A continuous set of the processes of planning, assessment and review aimed at ongoing improvement (Southern Association of Colleges and Schools). • It includes a “closing the loop” activity aimed at continued later improvements.

8. Unit Effectiveness Process (UEP) Unit Effectiveness Process: • - A formal process we follow to document our self-improvement efforts • Advantages: • Satisfies SACS requirement for continuous improvement • Documents accomplishments for stakeholders • Records procedures that worked and those that did not and why- which in turn promotes more effective future efforts • Prompts inter-departmental discussions • Promotes accountability

9. Unit Effectiveness Process (UEP) UEP Typical Cycle: The process is as easy as PIE Planning: June – August Planning Sessions Retreat Document Interventions Planning Stage Due Sept. 1 Implementing Planning Evaluating Evaluating: May – June • Year-end Update Retreat (June) Results of Interventions Accomplishments Recommendations Closing the Loop • Close Loop Due Sept. 1 Implementing: August- May Implement Interventions • Update Retreat • Progress Report Due Feb. 1

10. Unit Effectiveness Process (UEP) UEP: Goals • To prove that the program/service or any other mechanism of betterment has been effective. Assessment also helps to prove that campus decisions are based on evidence and not opinion (Outcome Evaluation). • To improve not only the campus and community at large, but also the very mechanism by which we made the campus improvements (Process Evaluation).

11. Unit Effectiveness Process: Planning UEP: Planning • Most Important Phase • Leaders gather data • Identify needs of campus • Set objectives to meet needs • Align campus activities with SO Strategic plan goals

12. Unit Effectiveness Process: The Form UEP: Assessment Plan Goal: (What would you like to do in broad terms?)

13. Unit Effectiveness Process: The Form UEP: Assessment Plan Objective: (What exactly do you intend to accomplish, to whom, and by when?)

14. Unit Effectiveness Process: The Form UEP: Assessment Plan Action Steps: (What activities do you need to do in order for you to achieve your objective?)

15. Unit Effectiveness Process: The Form UEP: Assessment Plan Expected Outcomes: (How will you define success?)

16. Unit Effectiveness Process: The Form UEP: Assessment Plan Method of Assessment: (How will gather data?)

17. Unit Effectiveness Process: The Form UEP: Assessment Plan Progress: (What activities did you complete?)

18. Unit Effectiveness Process: The Form UEP: Assessment Plan Results: (What impact did you have?)

19. Unit Effectiveness Process: The Form UEP: Assessment Plan Next Steps: (How can you do it better?)

20. Unit Effectiveness Process: The Form UEP Assessment Plan: Checklist

21. Unit Effectiveness Process: A Matter of Perspective Glossary Action – An event or action taken to accomplish an outcome (i.e.: summer camp, workshop, and marketing). Goal – A broad statement that describes what is to be achieved to fulfill the program mission. Institutional Effectiveness – A continuous set of the processes of planning, assessment and review aimed at ongoing improvement (Southern Association of Colleges and Schools, 2004).

22. Unit Effectiveness Process: A Matter of Perspective Glossary (cont.) Objective – Statements of aims or desired ends whose achievement can be assessed to demonstrate progress toward or achievement of their goals. Outcome – The consequences or results of processes. Outcomes are specified or defined by means of outcome goals and objectives. Institutions and units exist to produce specific outcomes. Outcome Result - What happened? Was the Outcome Measure (performance target) accomplished?