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Proposal to Improve the Student Experience at USM LAC

Proposal to Improve the Student Experience at USM LAC. A proposal that is based on student retention, the LAC Mission, Strategic Plan, and LEAN practice.

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Proposal to Improve the Student Experience at USM LAC

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  1. Proposal to Improve the Student Experience at USM LAC A proposal that is based on student retention, the LAC Mission, Strategic Plan, and LEAN practice

  2. For most American colleges and universities, the pendulum has swung from the heyday of growth, prosperity, and public favor to new times that call for institutions to adapt themselves to current, harsher realities….The challenges of institutional change presented by the new environment are daunting. For institutions to be successful, change must be intentional and continuous. ~Peter D Eckel

  3. Strategic Plan • Sustain, Expand and Revitalize Academic Programs, continuing to connect them to career and community • Move Office of Community Engagement to Faculty area • Create and implement a comprehensive development plan to increase the resources and budget for LAC • make better use of our limited resources • Incorporate cutting-edge technology across the campus for students, faculty, staff, and the community • Media Room moved into the Commons FOR STUDENT USE • Improve getting, keeping & supporting students, from first “touch” through graduation & becoming alums • Create a “student centered” campus • CONTINUE BUILDING THE COMMONS TO BE A ONE STOP LEARNING CENTER FOR STUDENTS • Increase LAC’s community Visibility and Outreach • MOVE ADMINISTRATION TO THE NEW BUILDING • Develop a continuous improvement (LEAN) culture as a distinctive feature of LAC • improve organizational performance by standardizing and simplifying the flow of processes • improve THE student experience at LAC by eliminating waste • PROVIDE VALUE TO THE STUDENTS INCREASING BOTH STUDENT AND EMPLOYEE SATISFACTION

  4. Current State

  5. Possible walking – pattern of a student based on current set up • Car to advisor in Student Success • Advisor to Admin for appointment with counselor • Admin to counselor’s office • Counselor’s office to Commons to do paper • Commons to Café to get coffee • Café back to Commons to work on paper • Commons to Bookstore to get chocolate and paper • Bookstore to Writing Center for help • Writing Center to Commons to work on paper • Commons to class (second floor) • Class to car and home to rest….

  6. Proposed State

  7. Proposed – pattern of a student with new set up • Car to advisor in Student Success • Advisor makes appointment with counselor • Student Success to counselor’s office • Counselor’s office to Commons to do paper • Commons to Café to get coffee • Café back to Commons to work on paper • Commons to Bookstore to get chocolate and paper • Bookstore to Writing Center for help • Writing Center to Commons to work on paper • Commons to class (second floor) • Class to car and home to rest….

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