Customized Employment

Customized Employment The Art of Job Creation February 21st 2012 Presented by: Darla Wilkerson The CSI Network www.thecsi-network.com

Customized EmploymentThe Art of Job Creation Today’s Agenda Customized Employment Includes, job creation, job carving, job sharing, resource ownership, self employment Discovery – Job Seeker & Business Employer Relationship Building Create a Proposal & Present to Employer Question & Answer NE AFP Update

Customized EmploymentThe Art of Job Creation Customized Employment is…. a flexible process designed to personalize the employment relationship between a job candidate and an employer a way that meets the needs of both the employer and the job seeker. based on an individualized match between the strengths, conditions, and interests of a job candidate and the identified business needs of an employer. Customized Employment utilizes an individualized approach to employment planning and job development — one person at a time . . . one employer at a time.

Starts with the Job Seeker Customized EmploymentThe Art of Job Creation Customized Employment Starts with Discovery & Planning Person Centered Career Planning (includes the discovery process Focuses on the job seekers conditions, preferences, contributions , and support needs for employment The Goal is Community Based Integrated Employment, at a Living Wage

Customized EmploymentThe Art of Job Creation Starts with the Job Seeker Discovering Self – interests – passions- skills

Customized EmploymentThe Art of Job Creation Customized employment will often take the form of: Job Creation/Task reassignment:Some of the job tasks of current workers are reassigned to a new employee. Job carving:An existing job description is modified, containing one or more, but not all, of the tasks from the original job description. Source: Office of Development Employment Policy

Customized EmploymentThe Art of Job Creation Customized employment will often take the form of: Job sharing:Two or more people share the tasks and responsibilities of a job based on each other's strengths. Resource Ownership – may offer potential employment opportunities to those who posses equipment beneficial to employers. Source: Office of Development Employment Policy

Customized EmploymentThe Art of Job Creation Customized Employment…. Less common — though becoming more established throughout the country — is Self-Employment as a form of Customized Employment..

Customized EmploymentThe Art of Job Creation Why Consider Job Creation? Job Seekers who may have higher support needs. When someone has difficulty performing the typical job that exists. When the job requires multitasking and someone possibly has difficulty with that. Possibly when someone needs a high structured environment or can only sustain work activity for an hour at a time. From the business side it’s all about meeting an unmet need.

Customized EmploymentThe Art of Job Creation Pause for Questions & Answers ????

Discovering Employer Needs Customized EmploymentThe Art of Job Creation Discovery Preparation for Meeting the Employer Do your home work – Research the Business Tailor your services based on the needs Outline your approach Contact the Employer – Have a strong, clear introduction (pitch) Use clear marketing materials

Discovering Employer Needs Customized EmploymentThe Art of Job Creation Employer Relationship Building It’s about getting to know them and meeting their needs. There has to be a benefit to the employer. Communicating a proposal that makes good business sense.

Discovering Employer Needs Customized EmploymentThe Art of Job Creation Employer Relationship Building Remember Your Role – you are a consultant. Provide Solutions to unmet needs Match the unmet needs with skills and interests of your job seeker.

Discovering Employer Needs Customized EmploymentThe Art of Job Creation Employer Relationship Building It’s all about meeting the employers needs….. Address things such as; when are the busiest times - rush times? What tasks are performed on a sporadic basis? Where are the bottlenecks or traffic jams? Are there any inefficient uses of key staff? Try to understand the work environment? Do you know the bottom line?

Discovering Employer Needs Customized EmploymentThe Art of Job Creation Job & Task Analysis In order to present a proposal you have got to complete a thorough Job Analysis and Task Analysis. Job Analysis includes core and episodic routines Look for natural supports Look for supports that match what the job seeker needs Examine the culture

Discovering Employer Needs Customized EmploymentThe Art of Job Creation Job & Task Analysis You have got to complete a thorough Job Analysis and Task Analysis. Task Analysis is a break down of the job functions step by step Very specific instruction on how to complete a task Documenting progress during each attempt Providing assistance/support where needed Reduction in support as learner accomplishes job

Discovering Employer Needs Customized EmploymentThe Art of Job Creation Employer Relationship Building Present the business benefit….. Saves money Increases safety Increased productivity Helps make money Helps the operation run more efficiently Improves customer relations Increased retention of experienced employees , resulting in lower turnover

Discovering Employer Needs Customized EmploymentThe Art of Job Creation Employer Relationship Building Include a task list…. Based on employer’s needs & job seeker’s skills You have got to be specific Present tasks in order of importance You may need to include tasks across different jobs and departments

Customized EmploymentThe Art of Job Creation Employer Relationship Building What does the benefit mean to the business?

Customized EmploymentThe Art of Job Creation Create a Proposal and Present to Employer Why make a proposal to create a position? No Openings Job Seeker needs very specific duties designed Unmet need Win-Win

Customized EmploymentThe Art of Job Creation Create a Proposal and Present to Employer The Customized Proposal …….. Starts with the informational interview Looks at the who, what, why, when, how Defines the task list (what do you mean) Outlines the benefits to the employers Used as a negotiation tool

Customized EmploymentThe Art of Job Creation Create a Proposal and Present to Employer Negotiate the Proposal What tasks are you proposing? What hours are you proposing if different than typical times? How much work does the employer want done each day? What pay? (Remember we are expecting minimum or above) What accommodations and supports are needed? How will all this help the business ? (show the benefits)

Customized EmploymentThe Art of Job Creation Create a Proposal and Present to Employer Sample Proposal includes….. Summary: A one sentence description of the proposal Qualifications: If applicable, provide a brief narrative description of the qualifications of the person for whom the position is being created Benefits: A bulleted or narrative description of the benefits specific to the business being approach.

Customized EmploymentThe Art of Job Creation Create a Proposal and Present to Employer Sample Proposal includes….. Tasks: A clear and concise, bulleted description of the tasks the customized position would require. Conditions: List specific conditions of the job. ( hours, pay, etc.) Employment Agency offers to: describe what the agency will provide Other : any additional information not yet listed to address concerns

Customized EmploymentThe Art of Job Creation Create a Proposal and Present to Employer A few examples: Job Seeker runs their own coffee or sandwich/soda business within a company. Carve out a file clerk position from a clerical staff position. Create a mail delivery service at a company that has many departments (i.e. city hall) Add a greeter position at YMCA’s, health clubs, and other companies. (remember it has to be a benefit, a need for the employer)

Customized EmploymentThe Art of Job Creation Create a Proposal and Present to Employer A few examples: Complete just the vacuuming part of a cleaning job and bring own equipment. Put together promotional packets for a marketing company. Work in the stock room at a retail store on shipment days. Break down boxes at a liquor store or warehouse.

Customized EmploymentThe Art of Job Creation Create a Proposal and Present to Employer Ensure Post- Hire Success……. To have successful employment outcomes everyone has to see the benefit No deal is sealed until all parties are satisfied with the outcome Obtain continuous feedback from the employer Renegotiation may be required if dissatisfaction occurs

Customized EmploymentThe Art of Job Creation Lessons Learned It’s hard to carve & create in Corporate environments – Small Business Owners Make the Decisions. Has to be based on the interest, skills of the job seeker – one person at a time- NOT group placements and NOT market driven. Relies on relationship building, natural supports and training. Informational Interviewing, job analysis, task analysis and job tryouts. Involves Negotiating Skills & Excellent Communications Skills The task is to find the best possible job match!!!!!

Customized EmploymentThe Art of Job Creation What you can do now!!! Raise Expectations Advocate for real work experiences Be familiar with SS Work Incentives Use the Family Network Don’t forget about Self Employment Without Customized Employment we typically see people in low paying, entry level, stereotypical, high turn over jobs.

Customized EmploymentThe Art of Job Creation Web Recourses www.griffin-hammis.com www.dol.gov/odep www.employmentforall.org www.onestops.info www.earnworks.com www.t-tap.org www.worksupport.org http://ruralinstitute.umt.edu/training

Customized EmploymentThe Art of Job Creation Questions & Answers ????

Customized EmploymentThe Art of Job Creation NE AFP Update The Alliance For Full Participation Real Jobs – It’s Everyone’s Business Nationally has 14 member Organizations www.allianceforfullparticipation.com

Customized EmploymentThe Art of Job Creation Your State Team has the following members working towards that goal of doubling the number of people working in integrated employment. Arc of Nebraska Autism Center of NE, Inc. Career SolutionsNE APSE Developmental Services of NE Easter SealsENCOR Goodwill Ind. Of Greater NE MosaicMunroe Meyer Institute NE Dept. of HHS PTI NebraskaSelf- Advocates NorthStar Services Region II ServicesRegion V Services UCP Vocational Rehabilitation NE State Planning Council Resources for Human Development

Customized EmploymentThe Art of Job Creation NE AFP Guiding Principles We believe all people have value. We believe all people with developmental disabilities are capable of working, with the appropriate level of support. We believe that true person centered career planning should drive all decisions, supports and services. We believe all people have a right to work. We believe all people have a right to make informed choice. We believe in the dignity of taking calculated risk.

Customized EmploymentThe Art of Job Creation NE AFP (Our Goal) Our goal is to double the employment rate for people with developmental disabilities by 2015. Of the 3487 people receiving some type of day services in Nebraska in 2006 , only 13% (444) were employed by a business in the community. Of those, 68% worked 20 hours a week or less, and 7% worked for less than minimum wage (source – NE APSE)

Customized EmploymentThe Art of Job Creation NE AFP After a strategic planning session in 2010 the NE AFP developed 5 work groups to focus their attention on specific action steps. Data Collection Work Group Policies Work Group Benefits Planning Work Group Collaboration Work Group Outreach Work Group

Customized EmploymentThe Art of Job Creation NE AFP Contact information www.allianceforfullparticipation.org Marla Fischer-Lempke, J.D. Executive Director The Arc of Nebraska 3601 Calvert Street, Suite #25 Lincoln, NE 68506 Telephone: 402-475-4407 Cell: 402-416-8909 Fax: 888-519-6524 www.arc-nebraska.org

Customized EmploymentThe Art of Job Creation Thank You for Attending Darla Wilkerson – The CSI Network www.thecsi-network.com dwilkerson46@aol.com

Customized Employment