EXC201 Microsoft Exchange Server 2007 Overview

2. EXC201Microsoft Exchange Server 2007 Overview Wessel Pieterse | Unified Communications Specialist | wesselp@microsoft.com

3. Today’s Business Environment What customers tell us • E-mail is mission critical to our business • Securing the enterprise is a top concern • Compliance is difficult to enforce Built-in Protection IT Decision Makers • We need easy access to our communications • We need to be able to work from anywhere • E-mail is our primary collaboration tool Anywhere Access Employee • Infrastructure is increasingly expensive • We are looking for ways to reduce complexity • Management tasks are tedious Operational Efficiency IT Professional

4. Built-in ProtectionEnterprise-class availability at lower cost Local Continuous Replication Clustered Continuous Replication Built-In Protection “80% of organizations surveyed felt that access to e-mail was more important than the telephone…74% believed being without e-mail would present a greater hardship than losing telephone service.“ - Meta Group Survey, 2003 On site or offsite data redundancy Reduced archival backup requirement Improved user self-restore

5. Mission Critical Email Built-In Protection Communication continues, data is not lost, in the face of any failure Clustered Continuous Replication Server 1 Server 2 Archive

6. Incoming Internet E-mail Anti-Spam Bypass? Anti-Spam Connection Filtering SMTP Filtering Content Filtering Anti-Virus Up to 7 scanning engines Inbox Junk E-mail Outlook Mailbox Anti-Virus and Anti-Spam Built-In Protection Filter what should be filtered, but no more Exchange 2007 Solution Edge Server Role Built-in AntiSpam • Connection Filtering • Directory Filtering • Content Filtering • Outlook users’ safe senders always gets through AntiSpam Built-in AntiVirus/ AntiMalware • Microsoft Forefront • Up to 7 scanning engines

7. Compliance Built-In Protection Reduce risk, keep users productive The Challenge Legal needs to reduce risk • Delete the email of users not on retention • Enable exceptions for business critical email • Archive the email of users on retention • Enforce privacy and other restrictions • Complete, and efficient, discovery Users don’t want to think about it • I don’t have to manage my inbox • My email roams • My email is backed up

8. “7 out of 10 phone calls go direct to voicemail“ - Gartner (“The Knowledge Worker Investment Paradox”, 2002) Unified Messaging Anywhere Access Single inbox for e-mail, voicemail, and fax Voice access from regular phone Speech-enabled auto attendant

9. Get More from Your Existing InvestmentNo Switch Upgrade Required E2007 Mailbox Servers • Standard Voice over IP protocols are used to talk to Exchange • No special telephony hardware • Only a standard NIC card in the Exchange server • Telephony connectivity comes from either • A compatible IP-PBX (less common but being more widely deployed) Or • VOIP gateway appliance to connect to a traditional PBX (more common) VoIP gateway PBX E2007 UM Servers

10. Built-in: no special server or services required Rich access for the many, not the few “By 2007 “telework” will be practiced by more than 60 million people…” - Gartner Management Update 2004 Outlook experience from desktop to mobile devices

11. Unified Messaging Anywhere Access Our first foray into unified communications • A universal inbox of email, voice-mail, and fax • Speech recognition access to the inbox • Speech recognition enabled auto-attendant ‘Play on Phone’ action Embedded player Taking notes on voicemail

12. Microsoft UM in action

13. Helping with Information Overload Anywhere Access Search

14. Helping with Information Overload Anywhere Access Triage with flags and categories

15. Collaboration Anywhere Access Finding a time and place to meet Scheduling assistant with meeting time suggestions Resource booking policies Conference room specific address lists

16. Collaboration 21st century oof

17. Collaboration Anywhere Access Access to shared documents on kiosks

18. Enhanced Outlook Web Access Experience Search Global Address List Search Inbox Reminders Triage with Outlook flags & categories Reading pane Anywhere Access 6 June 2014 | Page 19

19. Extensibility Anywhere Access Web Parts and Web Services

20. Autodiscover and Go Operational Efficiency Only need to know e-mail address and password Exchange and Outlook then automatically connect and setup profile Mailbox moves and backend failovers transparent to end user, even cross-forest Reduces help desk calls Eliminates needs for deployment scripts

21. Operational EfficiencyOptimized for performance and scalability • “The average corporate user generates and receives about 84 e-mails per day which require about 10 MB of storage on a daily basis. And by 2008, e-mails will require about 15.8 MB of space daily.” • - Radicati Group, 2006 64-bit by the numbers 32-bit = 232 or 4 gigabytes of addressable memory 64-bit = 264 or 16 exabytes of addressable memory Operational Efficiency • Simplified server routing • Fast and accurate search • Native 64-bit architecture • Superior performance • Improved storage efficiency

22. Operational Efficiency Server Roles Enabling secure deployment on optimal hardware • Prescriptive deployment • 5 server roles • 64-bit Reliability • Low cost storage Modular setup based on server roles; smart default settings Automatic configuration with Outlook New web services enable rapid development

23. IT Professionals Operational Efficiency In control… Exchange Management Console Exchange Management Shell

24. Public Folders • Public Folders are widely used for sharing and DL archiving • Exchange 2007 and Outlook 2007 include public folders • Fully supported through 2016… • Exchange “14” will include them as well.. 10 more years… • SharePoint 2007 is another solution for sharing and DL archiving • All current versions of Outlook and Exchange require Public Folders to be deployed. Public Folders are required within an organization until: • All Outlook clients are upgraded to Outlook 2007 • All mailboxes have been migrated to E12 • No Public Folder applications are still used

25. Business Value Tool • Ask your Microsoft Account Manager or partner sales representative for a cost evaluation of migrating to Exchange Server 2007

26. Exchange Server 2007Review Built-in Protection Anywhere Access Operational Efficiency Enterprise-class availability at lower cost Protection from internal and external threats Simplified compliance for the organization Unified messaging solution Outlook experience from desktop to mobile devices Efficient collaboration: meetings and document sharing Optimized for performance and scalability Easier and more flexible deployment Greater administrator productivity

27. Content and agenda for rest of today

28. Web Resources Microsoft UC on microsoft.com http://www.microsoft.com/uc Technical Communities, Webcasts, Blogs, Chats & User Groups http://www.microsoft.com/communities/default.mspx Microsoft Learning and Certification http://www.microsoft.com/learning/default.mspx Microsoft Developer Network (MSDN) & TechNet http://microsoft.com/msdn http://microsoft.com/technet Trial Software and Virtual Labs http://www.microsoft.com/technet/downloads/trials/default.mspx

29. Thank you http://www.microsoft.com/southafrica/ucs/2007