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Other ECOD modules Bartłomiej Wójtowicz Sofia, 20th May 2010 Comarch SA

Other ECOD modules Bartłomiej Wójtowicz Sofia, 20th May 2010 Comarch SA. EDI is just the beginning …. Business monitoring – tools. Accurate monitoring of document flow Full document control – when it was sent to the partner and who received it – confirmation of receipt

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Other ECOD modules Bartłomiej Wójtowicz Sofia, 20th May 2010 Comarch SA

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  1. Other ECOD modules Bartłomiej Wójtowicz Sofia, 20th May 2010 Comarch SA

  2. EDI isjustthebeginning…

  3. Business monitoring – tools Accurate monitoring of document flow • Full document control – when it was sent to the partner and who received it – confirmation of receipt • Avoiding the situation of ‘lost’ documents • Possibility to react quickly to doc. errors ECOD Tracker

  4. Business monitoring and management • Data exchange analysis (based on statistics) • E-mail reporting for incorrect data • Technical and Call Center support • Project and community management Security of your business

  5. EDI isjustthebeginning…

  6. ECOD Data Share – how does it work? Sales report Invoice Inventory report OPERATOR ECOD DATA SHARE

  7. ECOD Data Share functionality Two report groups: Stock and sales reports: Forward stock (ratio of stock in retailers/distributors to average daily sales) Inventory reports (stock of products by date, products, location of POS’s) Flow of documents: Comparison of the volume of different document types (e.g. if the number of invoices is the same as the number of orders) Corretness of product EAN codes Service level (performance): number of goods ordered vs. number of goods delivered/invoices

  8. Implementation of two reports related todocument flow: Delivery level performance – presents the order realization level by a supplier (producer) in a chosen period. Reports are generated based on order and invoice document analysis – comparison between the ordered quantity and invoiced quantity Report of sent documents Report compares the number of order documents sent to a particular partner with equivalent documents (desadv, invoice) in a given time period. Case Studies – retailer in Poland

  9. Case Studies – retailer in Poland

  10. Project goals: quick access to current information regarding inventory, sales and the prediction of ‘next order date’ prediction of order quantity decrease of delay in information flow to 24 hours improvement in control of shipping and receiving of returnable packages current access to the actual balance of returnable packages Case Studies – leading retailer in Poland

  11. 1.Stock and sales reports Retailer sends daily reports on stock and sales Information is updated during the night and made available in the application Case Studies – leading retailer in Poland

  12. 2. Returnable packages Initial balance, updates Receiving report Dispatch report Case Studies – leading retailer in Poland

  13. How can ECOD Data Share optimize manufacturing and logistic processes? Producer (supplier) receives quick and complete information about his product stock and product sales in particular partner locations (reports and analysis available in EDS) =>advantages: Inventory optimization Manufacturing planning Product sales forecast Improvement of data management on supplier side Decrease of logistics costs by improved logistic process planning

  14. Reportingfromtraditional channel Producers have number of distributors and almost no knowledge of sales and inventory What can you do? • Data matching between many different IT systems and data exchange via EDI • Complex data analysis and reporting • Business portal for effective partner communication

  15. Innovative communication platform to interchange data needed to manage sales between a distributor and a producer • Fully automatic data interchange in traditional sales channel • Daily reporting of data to the producer • Re-sale • Stock in the distributors’ warehouses • Full electronic and automatic exchange of documents and data between a producer and distributors – including automatic transmission of orders generated by a producer’s sales reps to Distributors’ internal systems

  16. Risks associated with mass projects ECOD Distribution projects are 80% organizational processes and just 20% the IT solution Why it is critical - example: 1500 pages of project documentation 600 people engaged in implementation 450 distributors 400 interfaces 340 agreements, annexes, orders with integrators 120 different internal distributor systems 100 integrators 800 daily reports coming to Comarch • Organizing the connection process • Manage communication in the project • Tool to support and manage the project

  17. References

  18. Final result of the project • Manage and control of a sales organization and sales area • Calculating sales force using sales targets (re-sale, stock, increase numeric distribution, etc.) • Calculation of distributors using the realization of sales goals • Creating market reality, quick reaction to changes • Better quality work with wholesalers (electronic communication, electronic orders) • Production process and logistic optimization • Cash flow improvement (ex. Excess cash from maintaining a lower inventory) Knowledge necessary to make business decisions

  19. ECOD Distribution – Business Portal Effective communication and reporting of data is the key to increase the efficiency of sales in the traditional distribution channel

  20. ECOD Distribution – Business Portal ECOD Business Portal Demo

  21. EDI isjustthebeginning…

  22. What is ECOD Agent? A modern and innovative sales support, sales force automation and field force automation class system • Supports the daily work of sales reps • Optimization and cost reduction in customer support • Complex solution and integration with other ECOD modules (ECOD Distribution, ECOD Operator, ECOD Business Portal)

  23. ECOD Agent • Sales Representative and Regional Managers • Registering orders • Gathering merchandising information (prices, distribution, location of products) • Competition reports • Registering promotional activities • POS material management • Work time management • Customer history and database access ECOD Agent

  24. ECOD Agent – References

  25. ECOD Agent – Final result of the project • Control and manage a sales network • Cost reduction of customer service • Optimization of sales representatives’ work • Reducing mistakes and problems due to a lack of reports • Fully electronic reporting Knowledge and tools necessary to manage a sales force in an organization

  26. ECOD Agent’s impact on business

  27. ECOD Agent’s impact on business ECOD AGENT 2.0 DEMO Sample benefits that our customers obtained: • Increase in the number of customers visited by sales representative by 5% (one additional visit for 20 planned) by way of sales support during the visit • Reduced number of „empty orders” sent to wholesalers through the implementation of electronic order sending • Reduced costs of customer support (fuel cost) through route optimization

  28. EDI isjustthebeginning…

  29. EDI and MDM integrated • Improved data quality in electronic exchange • Product data consistency in different IT tools • Benefits coming from the high quality data on the seller and buyer side

  30. Benefits of data synchronization Source: AT Kearney

  31. Thank you for attention! bartlomiej.wojtowicz@comarch.com

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