1 / 17

Introduction Floyd Gleaves Business Information Services and Technology Directorate IND - Home Office

Introduction Floyd Gleaves Business Information Services and Technology Directorate IND - Home Office. The CEP Programme Casework Information Database CID2. What did life look like pre-CEP? What have we done during the CEP year? What does CID2 mean for the business?. Life Pre-CEP.

italia
Download Presentation

Introduction Floyd Gleaves Business Information Services and Technology Directorate IND - Home Office

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Introduction Floyd Gleaves Business Information Services and Technology Directorate IND - Home Office

  2. The CEP Programme Casework Information Database CID2 What did life look like pre-CEP? What have we done during the CEP year? What does CID2 mean for the business?

  3. Life Pre-CEP Disjointed workflow Impacts not considered CID serving most of the ICD PAS 14 databases serving IS Ports Delays Errors Nugatory work Wasted opportunities CRISIS/H 45 databases serving IS Ports and Enforcement HOMIES serving Criminal Casework Mega- ££££s Frustration for all SEPARATE SYSTEMS...

  4. Extend to the Immigration Service New Appeals functionality Support for the new linear processes Integration of the Change of Address database Support ARC and Asylum Cost Reduction Document Generator & Passport Reader Mobile CID CEP A concentrated programme of significant change Ambitious!

  5. What did it mean? Growing from 4,500 to 10,000+ users Nationwide & mobile 24/7 supported operation Across 2 networks Complete range of immigration casework ARRIVAL SCREENING DECISION REPORTING E2E single immigration case record System concept change Business change to realise the benefits APPEAL REMOVAL NATURALISATION ROBUST PLATFORM FOR THE FUTURE

  6. Activities during the CEP year... Busy! Requirements Investigation/Scoping Analysis Design Specification Development Testing Proving Fixing Training Readiness assessments Logistics/Co-ordination Support Migration Refinement Planning Communication Business Engagement 15 month programme Detailed Project Plan with limited latitude for slippage PM held c.1000+ meetings Continuous Nationwide presentations c.50 day-long workshops with the business Heavy duty testing often at very unsociable hours! Concentrated business piloting concurrent with UAT Intense scrutiny 18 weeks of IS rollout at rate of c.4 sites per week Project support 6am to 10pm, and otherwise on call Mountains of paperwork!

  7. Full set of Test Scenarios Complete ICD & IS BURG Full set of ICD and IS Training Materials 32-Database Training Environment Full set of MIS Reports BObjects Universes Extended & Improved Infrastructure Robust SLAs Plus... CEP Products ASYLUM AUDIT Asylum Support Screens ACS ASYS CID Feed CONCEPT & APPEALS Parts of the full-solution functionality ICD Document Generator Passport Readers IS RELEASE Replacement Legacy functionality IS Document Generator IS Data Sump & Link functionality 24/7 capability IS ROLLOUT IS Passport Readers Network Cameras Mobile CID

  8. ARRIVAL REPORTING APPEAL NATURALISATION SCREENING DECISION REMOVAL SCREENING BREACH ARRIVALS EVENTS ADDRESS DOCUMENTS RISK RESTRICTIONS ARC IMAGES ADMIN EVENTS DOC GEN CENTRES APPEALS DIARISATION REMOVAL Modular Design Under the CID bonnet?! Underpinned by static data Open definitions Generic Flexible Readily absorbs new processes Profile driven 90+ Screens 800+ Data fields

  9. Estimate re. asylum costs... 2 weeks off the average decision time = £8.4m 1 week off the average appeals processing time = £2.2m 1 week faster termination processing + 2 week family case removal = £5.1m Increase in family removals = £5.7m TOTAL ANNUAL SAVINGS = £21.4m Plus… £3.7m “one off” saving from appeals backlog management. Why? Actions recorded at source Data visible across the business in real time IMMEDIATE ACCESS IMPROVED QUALITY LESS DUPLICATION FASTER PROCESSES Business Change! Conservative!

  10. So what is CEP? A common database Cause to celebrate?! Faster decisions Quality Automated documentation The starting point for airline integration A £36m IT Investment Improved productivity A cash generator Goodbye PAS & CRISIS/H Essential for the linear process The system we should have had 5yrs ago CEP is an enabler to the achievement of many key business targets

  11. Merging The Databases

  12. Databases can’t be Integrated Migration Only Option How Much and How? Users Unconvinced it Will Work User Resistance to Loss of Systems Data Migration Strategy

  13. Data Migration Dump P CID Dump C W

  14. Identify Key Fields Mapping Fields to CID Data Integrity (format, validation) Data Cleansing Migration Activities

  15. Data Feeds Management Information Functionality not in CID Other Data Issues

  16. CEP Rollout Continues No Major Problems Encountered Users Happy and can see Benefits Within Budget and Timescales So Far So Good...

  17. Thank YouAny Questions?

More Related