How to Conduct a S uccessful Job Interview

1. How to Conduct a Successful Job Interview Indonesian Diaspora Network - Western Australia Info Session 2 May 31, 2014

2. PhD (Candidate) Management and Organization, Business School The University of Western Australia (UWA) UWA International Relations Officer for North and South East Asia Faculty of Economics and Business UniversitasPadjadjaran, Human Resource Management and Organization Lecturer Centre for Management and Business Studies UniversitasPadjadjaran Contact: Ph: +61420975484 Email: dina.sartika@research.uwa.edu.au Dina Sartika

3. Currently working with Titan Recruitment as a Recruitment Consultant Masters of Commerce with majors in Human Resource Management and Marketing, University of Western Australia. 3+ years experience as a Consultant within the Resource Industry Focus on Projects Controls and Services which includes Cost Control, Contract Administration, Planner, Procurement, Accountants, Administration and many more. Contact: 08 6467 0628 aliaa@titan.net.au Alia Attamimi

4. Overview

5. Do I Have To Interview? The interview is one of the most important steps to getting a job. The cover letter and resume can interest an employer, but the interview will make or break your chances of landing the job. It is normal to be nervous and scared, but being prepared will help you do your very best.

6. Interview Preparation Re-read the job advert, application pack, job description • What skills have they asked for? • What personal qualities are desired? • What type of organisation are they? (ethos, management style, culture) Review CV or application form & covering letter • How do you meet the criteria / where are the gaps? • What would you ask if you were them? • Are there any weaknesses you might be probed upon? • What probing questions might they give about your answers • What other action did you consider?

7. What impression are you hoping to create? • First impressions very powerful • Dress appropriately • Allow time to relax • Entrance, introductions & handshake • Smile and make eye contact • Be aware of own movements • Watch body language of interviewer • Speak clearly and articulate

8. About you • Tell me about yourself - Bring me up to date with your CV? • Why did you choose that particular degree programme? • What experience have you had that is relevant to this post? • What would you consider your major achievements to date? • About the job • What interests you about this job? • What do you know about this organisation? • How do you see your career developing – 5 years? • If you were Head of Department, what would be your priorities? • General knowledge • What do you think of the Government’s policy on college fees? Typical Questions

9. Questions To Ask The Employer • What kind of training will I receive? • What type of advancement opportunities are available with your organization? • What is your time table for the remainder of the hiring process? • How will my performance be evaluated?

10. Topics to Avoid Sex Race and ethnicity Religion Money Who you know in the organization Don’t compliment their appearance

11. Different types of interview

12. Competency based interview Company identifies key skills required for job, for example: teamwork, communication skill, interpersonal skill, problem solving, etc. Designs questions to elicit evidence of skills Emphasis on past behaviour as predictor of success

13. Competency based interview Teamwork  “Describea team project you worked on. What problems arose? How did you deal with them?” Communication Skills  “Describesituation when you had to persuade others to support your view. Give an example of any reports you’ve written which illustrate your writing skills” Interpersonal skills  “What kinds of people do you find it difficult to work with? How do you handle those situations?” Taking Responsibility ”Describea time when you took responsibility to achieve a challenging goal” Problem-solving  “Tell about a time when you had several tasks to manage at one time with conflicting deadlines”

14. Behavioural Interview

15. Behavioural Interview “Can you give me an example of a time you worked on a team to finish a project? What was your contribution?” “Describe one of the most demanding assignments you’ve had. What problems did you encounter and how did you solve them?” “Tell me about a presentation you had to give or a project you had to do. How did you prepare for it?”

16. Answering the Questions Be the STAR! Situation - briefly describe where you were working Task - the job you were assigned Action - discuss in detail the actions you took Result - the result of those actions

17. Telephone or Video call Interviews

18. What creates a bad impression Poor personal appearance Negative attitude Lack of interest and enthusiasm Lack of preparation Poor knowledge of role Failure to give concrete examples of skills Over emphasis on money/rewards Lack of career plan

19. Common non verbal mistakes

20. General Tips • Listenclosely to the interviewer. Show a real interest in the company and the job. • Sell yourself! • Be as positiveas you can. • Thank the interviewer for their time

21. Thank you..