FFFWEST Safety Committee Meeting

1. FFFWEST Safety Committee Meeting Audio Info: 1-888-396-0833 Participant Code: 9835428 Please hit the 'mute’ button or use *6 to mute your phone until you are ready to speak up. Don’t place the call on hold. No matter how busy you are, putting a conference call on hold forces the entire group to listen to your hold music. If you must step away, use the mute feature or hang up and dial back in. Wednesday, November 28, 2012

2. Branch Attendance

3. Any Accidents or Injuries…? • PLEASE REMEMBER TO REPORT IMMEDIATELY !! • Reporting injuries immediately is the optimal way to save time, money, and your associates!  If you have questions please contact Risk Management at 757-989-2724. • Workers' Compensation claims must be reported online,  via HR Manager Self Service. • Send supporting documentation for claims to 757-989-2501 OR accident.claims@ferguson.com

4. Global Harmonized System of Classification and Labeling of Chemicals (GHS)

5. Recap on November Safety Topic • The Globally Harmonized System of Classification and Labeling of Chemicals (GHS) is a worldwide initiative to promote standard criteria for classifying chemicals according to their hazards, and communicating hazard information on labels and safety data sheets. 

6. Major changes include: • Material Safety Data Sheets (MSDS) will now be called Safety Data Sheets (SDS) • Additional information will be required on the SDS • Labels will be different and include pictograms • Updated training required for both Hazardous Materials and Hazardous Communication

7. GHS Training Updated training modules are now available in Enterprise Learning Management (ELM).  Below is the training schedule to each module: • OSHA (Occupational Safety and Health Administration) - Hazcom • All associates must complete the new training between November 28, 2012, and March 15, 2013.  • DOT  (Department of Transportation) – Hazmat (Must also complete the OSHA Hazcom training) • All supervisors, managers, leads, delivery drivers and warehouse associates handling hazardous material must complete the new training between November 28, 2012, and March 15, 2013.  • DEADLINE FOR BOTH TRAINING MODULES IS MARCH 15TH 2012

8. Security Awareness Bulletin Please circulate this announcement to others at your branch as appropriate.

9. SHRINK • Shrink is defined as the loss of inventory due to external theft, employee theft, vendor fraud and administrative errors. It occurs in all types of business throughout the world. • In 2011, retailers worldwide lost $45.3 billion due to shrinkage. To put this in perspective, this is roughly the GDP of Uruguay.

10. Source of RETAIL Inventory Shrinkage..

11. How does Shrink impact Ferguson, your branch and you? • Shrink directly impacts the bottom line profits. For example, if a branch has a 10 percent profit margin, you would have to sell an additional $1 million to simply recover or break even on a $100,000 inventory shrinkage, theft or loss! This is on top of your normal sales.

12. What we can do… • It is every associate’s responsibility to prevent controllable shrink and report incidents to your supervisor or Security. All incidents will be addressed quickly and thoroughly. If you choose to remain anonymous, you may report incidents through the Speak Up reporting line: 1-877-467-9581.

13. A few security tips to prepare your property for the holiday season: • Check the fencing around your property and repair existing holes or gaps. • Check your night lighting; good lighting is the single best and most cost effective burglary deterrent. • Lock high value product inside and made certain that nothing shiny has been left outside to attract attention. • Secure your vehicles within the locked yard area with vehicle keys and fuel cards secured inside the building.

14. Questions?