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Wednesday, November 7, 2012

Wednesday, November 7, 2012. Moving to the Cloud with our Friends: Developing and Supporting Internet2 NET+ Services. Charles Aikman, Indiana University James N. Bradley, Tulane University Jerrold M. Grochow, Internet2 Walt Magnussen, Texas A&M University. November 7, 2012.

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Wednesday, November 7, 2012

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  1. Wednesday, November 7, 2012

  2. Moving to the Cloud with our Friends: Developing and Supporting Internet2 NET+ Services Charles Aikman, Indiana University James N. Bradley, Tulane University Jerrold M. Grochow, Internet2 Walt Magnussen, Texas A&M University November 7, 2012

  3. Agenda:* Introduction to the Internet2 NET+ Services Program (Jerry Grochow)* How a NET+ Service gets started (Jim Bradley and Walt Magnussen)* How NET+ Services are supported (Chuck Aikman)

  4. Agenda:* Introduction to the Internet2 NET+ Services Program (Jerry Grochow)* How a NET+ Service gets started (Jim Bradley and Walt Magnussen)* How NET+ Services are supported (Chuck Aikman)

  5. What is Internet2 NET+ Services all about? • The higher ed community coming together to negotiate for cloud services that meet their needs • Internet2 serves as the convening body based on university needs and sponsorship • Based on providing value both to higher ed and to service providers

  6. Internet2 NET+ Portfolio Growth One year ago, Internet2 NET+ was announced with 2 services and 13 participating campuses Six months ago, there were 20 services and 23 participating campuses Today, there are 28 services and 87 participating campuses…

  7. Internet2 NET+ Portfolio Growth …plus service trials already underway means over 150 campuses now involvedin Internet2 NET+!

  8. Infrastructure-as-a-Service Software-as-a-Service Communications-as-a-Service Other Services + Internet2 NET+ Service Provider Ecosystem

  9. New Services Catalog: www.internet2.edu/netplus/cloud-services.html

  10. What does Internet2 NET+ do? • Higher Education • Common identity and network • Invest in R&E networks • Common contract terms • Change financial allocation • Coordinate feature requests • Support security and accessibility standards • Speed procurement process • Tier 1 support • Participate in Service Validation • Providers • Support InCommon • Move traffic to R&E networks • Common contract terms • Move to Site Licenses • Higher education roadmaps • Coordinate standards • Reduce sales costs • Tier 2 & 3 support • Workcloselywith Sponsor • Validate service to HE

  11. NET+ Service Development I2, service provider, & 1 university, studies an offering to determine whether suited for a NET+ scale A small number of universities not previously involved begin using the NET+ service and to with I2 and service provider to smooth out any glitches and assist in roadmap NET+ service open to eligible universities and quarterly Advisory Board meetings continue informing roadmap A research driven activity to incubate very early stage solutions & technical concepts towards service creation. Sponsor institution and group of universities work with service provider and Internet2 to define and tailor the service for a NET+ offering.

  12. Internet2 Campus Members are NET+ Campus Members: • Identify challenges they need solved • Start Researchand exploration • Evaluateproposed solutions • Partner with commercial providers • SponsorService Validation phase • Participate in collaboration to facilitate Adoption • Work with Internet2, Participating Campuses, and Providers to decide when services are ready for General Availability

  13. Community Participation 150+ schools in Internet2 NET+ program

  14. What’s a campus to do? Start now! 1 Create a campus strategyforinternal& externalcloud services. 2 Shift from a culture of central or departmentaltoone of sharing, reuse, andvalueaddeddifferentiation. 3 EvaluateNET+ opportunities. Examineyourownportfoliosandconsiderwhichprojectscould benefit from NET+ scale.

  15. What’s a campus to do? Start now! 4 Developa campus identity solution built on open standards. Join the 300+ campuses in InCommon.org. 5 Support competitionfor services sothere are choices—but constrained, notunlimitedchoices. 6 Developpositionsthat focus on Cloud Product Management: Create new or repositionexistingpositionsto get started.

  16. What’s a campus to do? Start now! 7 Create a “cloud first” culture by partnering withyourlegalandprocurement teams. Restructureinternalprocessesandpolicieswithcloud in mind.

  17. Internet2 NET+ Future Regional PartnersProgramextends the benefits of Internet2 NET+ services to more communities A new Global PartnersProgramto follow in the near future

  18. Future view: Internet2 NET+ PARTNERS R1-R2-R3 K-12 & Community Colleges K-12 International NET+ Labs EXAMPLE NAMES ONLY

  19. Internet2 NET+ Impact Generally Available ServicesOver one million accounts Hundreds of thousands of certificates Minimal administration All tailored to the unique needs of research and education Commercial Value of Over $400 MillionFor community investment of $4 million

  20. Agenda:* Introduction to the Internet2 NET+ Services Program (Jerry Grochow)* How a NET+ Service gets started (Jim Bradley and Walt Magnussen)* How NET+ Services are supported (Chuck Aikman)

  21. How a NET+ Service gets started • We're going to discuss the "Your Voice in the Cloud" service that is spinning up now • This service provides customers with a SIP telephony solution at a significant discount that improves as more customers adopt it • Hosted PBX via Clearspan from Aastra • Level 3 SIP Trunking • Getting started was not as formal a process in 2011

  22. Great minds think alike • First raised in Fall 2006 in Internet2 Applications Council – The Voice Services Advisory Committee was established. • Tabled due to CALEA issues • Tulane visits with Internet2 Technology Evaluation Center at Texas A&M University in August 2011 • Tulane approaches Internet2 leadership in September 2011

  23. Fast Forward • Meetings with industry leaders October-December 2011 • Internet2 Leadership authorizes RFP issuance • Core Project Team formed from Internet2, LSU, Texas A&M and Tulane • RFP Issued January 2012 • Communications Plan Developed December-January

  24. RFP Evaluation Team • The RFP evaluation team consisted of the following individuals: • Angela Bradley – Iowa State University • Jim Bradley – Tulane University (core team) • Randy Brogle – Internet2 (core team) • John Charles – CENIC • Deke Kassabian – University of Pennsylvania • Walt Magnussen – Texas A&M University (core team) • Charlie McMahon – Tulane University (core team) • Linda Mette – University of Chicago • Mark Reynolds - New Mexico State University • Dan Schmiedt – Clemson University • Ric Simmons – Louisiana State University (core team) • Chris Spears – Internet2

  25. Evaluation of Partners • Evaluated on multiple issues • Hosted PBX Evaluation Matrix based on RFP • SIP Trunk Services Evaluation Matrix based on RFP • Financial Evaluation of RFP • Internet2 Risk Mitigation • Not a utility

  26. Solution Overview • Aastra and Level 3 to offer a menu of options for SIP services. • Provide an information service to connect a university to the service provider via Internet2 and regional networks • as opposed to the public Internet as typically happens today for SIP services. • Internet2 is not providing the SIP services directly. • Private offering available to participants of Internet2. • Only available to Internet2 participants • Not a public service available to members of the public, residential, commercial or other entities that are not a participant in Internet2.

  27. Solution to NET+ • Announced solution as a NET+ service at the Spring Member Meeting • Had not initially thought of it as a NET+ service • Contracts with partners done in summer 2012 • Contracts with universities are being signed • Expect to start turning on this month

  28. Agenda:* Introduction to the Internet2 NET+ Services Program (Jerry Grochow)* How a NET+ Service gets started (Jim Bradley and Walt Magnussen)* How NET+ Services are supported (Chuck Aikman)

  29. The Support Conundrum • How will we manage the documentation? • How will we keep it current? • How will we personalize it for our implementation? • How do we minimize the overhead and leverage what other institutions already know about the application? • How can institutions rapidly adopt common solutions?

  30. Key Objectives • Identify, collect, and maintain content • Searchable/findable • Authoritative • Accessible when &where people need it • Leverage existing knowledge • Filter & tailor by audience domain • Open, sharing, collaborative culture • Analytics

  31. Value of Sharing • Diverse resources across institutions • Common applications being supported • Common tool set • Dynamic self-referential content • Feedback improves and informs content • Reuse with local flavor

  32. Solution • Manage structured, versioned content • Single-sourced content delivered to multiple end points • Localization and institutional branding • Content presentation that can be individualized at each point of delivery • Easy authoring with robust workflow

  33. Proof of Concept – Box

  34. Common Shared Content

  35. Incorporate into Institutional Content

  36. Questions / Discussion FOR MORE INFORMATION: www.internet2.edu/netplus netplus@internet2.edu

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