Broadband Products Webinar – 18 th October 2007

1. Broadband Products Webinar –18th October 2007 Cleo Carris-Jones Mandy Ogbodobri Raf Leadbetter Intro: Bill du Cann

2. Forward looking statements – Caution advised • BT's 21st Century Network is still in the process of development and the subject of consultation.  The information in this presentation may be subject to change at any time without further notice and exclusive reliance on the information in this slide pack is at your own risk. BT has taken reasonable care to check that the information contained in the following slides is accurate at time of publication. In relation to any products/services referred to in this presentation which are currently under development and/or trial, BT gives no undertaking or other commitment that the product/service will be made commercially available. With the exception of any products which have already been launched, any notification timescales, launch dates and pricing information provided is indicative only and will, where applicable, be subject to the successful outcome of any trial and to any legal and regulatory approvals being given

3. Broadband products introduction • This presentation is intended to give an overview of the 21CN broadband product portfolio. • Topics covered for the products will be: • Key features • Target markets • This session will not covered detailed pricing information, if required please contact your account manager for details. • This is in light of BT’s recent announcement on the maintenance of IPstream on 20CN and going for product/customer lead migrations – it is not the intention to cover that decision on this call.

4. Wholesale Broadband Connect (WBC) Cleo Carris-Jones

5. 21CN BTW Broadband Portfolio Strategy EoI 2 Handover EoI 1 EU CP site MSIL Backhaul Core MSANDSLAM BRAS LLU WBC WBCConverged WBMC • WBC Converged previously known as WCA • WBMC is an end 2 end BTW Broadband solution that consumes WBC and MSIL

6. WBC product overview Aggregation Point (AP) End User Access (EUA) Extension Path WBC Interconnect Node MSIL EU End User Access

7. Service Overview – IPstream Connect & WBC * Product Roadmap & trials

8. WBC options for reducing fault costs • Broadband on 21CN extends this capability to deliver : • Faster profile changes and greater granularity • Proactive repair tools • Delivering more information/tools to customers for complex fault diagnosis • Selectable profiles – standard stable and super-stable (for video) • Seamless rate adaptation

9. Wholesale Broadband Managed Connect (WBMC) Mandy Ogbodobri

10. Customer Drivers for WBMC

11. Wholesale Broadband Managed Connect 20C IPstream – Present Service Provider MSIP Colossus End User DSLAM IPstream 21C WBMC - Future Service Provider Core Transit (MPLS/DWDM) MSIL WES End User MSAN IPstream Connect Interface (EoI) WBC WBMC (21C E2E IPstream Alternative)

12. Wholesale Broadband Managed Connect Wholesale Broadband Managed Connect – E2E Solution & One Point of Contact • Up to 24Mb end user access (ADSL2+) • Dynamic Line Management • Multi-casting capability • Assured Rate (QoS) • Traffic Prioritisation • Shared or Dedicated Backhaul Options • Highly competitive backhaul costs • 20C and 21C traffic conveyance • Flexible (Real Time) bandwidth management for efficiency • Internet peering • One interface for orders • One interface for service assurance, fault handling, escalations One Point of Contact Up to 24Mb access Competitive Price - Backhaul Future Proof – 20 & 21C Potential - Lower WBC Investment Managed Broadband Solution – Full Broadband Option • Portal Order Entry & Management • CPE, Email, Web Space • Deep Packet Inspection, Traffic Shaping, Session Management • User statistics • Applications – video download/streaming, calls servers ISP Services Included Portal Ordering Traffic Management Applications Available or in development Planned 2008

13. WBMC: The Two Variants Potential to mix and match between two variants

14. = break in / out points for value added services WBMC Shared Solution WBC Interconnect node 1 APs bought by WBMC, shared amongst CPs MSANs AP EPs bought by WBMC, shared amongst CPs MSIL WBC Interconnect node 2 Value Added Capability eg DPI AP CP MSIL MSANs Dedicated CP host link 10Mbps – 1Gbps (future 10Gbps) MSIL AP Core transit, owned and managed by WBMC MSANs WBC Interconnect node N MSILs bought by WBMC, shared amongst CPs

15. WBMC Dedicated Solution WBC Interconnect node 1 APs dedicated to one CP MSANs AP EPs dedicated to one CP MSIL, WES and in building Handover options MSIL WBC Interconnect node 2 AP CP MSIL MSANs Multiple dedicated CP host links 1Gb – 10Gb MSIL AP Core transit via point to point circuits owned and managed by WBMC to requested CP bandwidths MSILs dedicated to one CP MSANs WBC Interconnect node N

16. Wholesale Broadband Connect Converged (WBCC) Raf Leadbetter

17. End user environment “Why do I have another number for my broadband phone?” “Why can’t I have a single broadband phone and old telephone service with common features and experience? “Why can’t I decide which phone / device to take a call on? “I want a single message service for all my phone services!” “Why don’t I have the same terms and conditions on my broadband and old telephone service?”

18. CP requirements • Converged voice and broadband • Multiple devices using multiple accesses • – baseband, soft client, telephony device or WiFi device • One call tariff - no matter what device is used • One number • Broadband ADSL2+ • Support increasing volumes of user generated content • Enable broadband TV – inc HD TV / video & multi room scenarios • QoS to enable customers to consume multiple applications / VAS • Customer Experience • Control of bundled service elements – add / change • Customer set up of voice features / call routing

19. WBCC proposition • Enhanced end user experience. One service, one bill, one help desk, one telephone number, voice features and experience consistency across broadband and narrowband • Enhance end user and CP experience through integrated provisioning and service interfaces • Lower total cost of ownership for CPs(WBC-SMPF+MPF-WLR-Call Server) plus simpler L2C and T2R processes • Flexibility for CPs to differentiate voice service & features and develop integrated voice and data services inline with market developments Phase 1 Development Jan 08 Alpha Trials Aug 08 Beta Trials Oct 08 Launch Phase 1 Dec 08 Ist Condoc Dec 06 2nd Condoc July 07

20. What is WBCC? • BTW will provide a single access voice and broadband product to CP • MPF based converged voice and broadband • CP offers both a voice and broadband service to End User • Broadband component will provide WBC functionality • Narrowband service will allow CPs to supply 21CN PATS services

21. Broadband products - Feedback • Session 1 • Session 2 • Session 3

22. Broadband products – Q&A Please see www.btwholesale.com/c21bb the for additional information