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Hurricane Irene

Hurricane Irene. Emergency Planning and Response Metropolitan Transportation Authority. Peter Stuebe Deputy Director Metropolitan Transportation Authority. Hurricane Planning. Objective: Provide evacuation services Protection of customers, residents, employees and infrastructure.

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Hurricane Irene

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  1. Hurricane Irene Emergency Planning and Response Metropolitan Transportation Authority Peter Stuebe Deputy Director Metropolitan Transportation Authority

  2. Hurricane Planning • Objective: • Provide evacuation services • Protection of customers, residents, employees and infrastructure

  3. Hurricane Planning • Worst Case: 2.3 Million New Yorkers would be ordered to evacuate.

  4. Hurricane Planning • Components of MTA Plans • Agency and All-Agency plans • Evacuation routes • Communications plans • Use of shelters, reception centers • Protection of equipment • Evacuation or shelter of employees • Service Curtailment

  5. Hurricane Planning • Lessons learned from Katrina • Accommodations for pets • Plan for earlier evacuation of health care facilities

  6. Hurricane Irene • Challenge and test of the region’s preparedness • 7,500 Health Care Evacuations • 7,500 took refuge in City shelters

  7. Preparedness

  8. Preparedness • Mitigations

  9. Preparedness

  10. Preparedness • Mitigations

  11. Preparation • Homeless

  12. Evacuation

  13. Hurricane Evacuation • Challenges • MTA timelines must conform to service area timelines • Coordination with City and other agencies to ensure evacuation • Movement of equipment • Safe shelter of employees • Resumption of service

  14. Timelines for Hurricane Evacuation All times refer to hours before the ZERO hour established by NYC OEM

  15. Where was Irene 50 hours prior to Zero Hour?

  16. Transportation Strategy • Maintain near normal service during rush hour • Supplement where needed

  17. Transportation Strategy • Fares in evacuation zones • Pets

  18. Additional Subway Service

  19. Additional Bus Service • In the worst case scenario, additional service is required during the midday on 75 NYCT and 23 MTA Bus routes

  20. NYC’s Satellite Evacuation Center System • 65 Centers • Shelters

  21. Shelters

  22. Curtailment of Service

  23. Curtailment of Service Safety of crews and bus operators

  24. Curtailment of Service

  25. Customer Communications • MTA as “Target” • Past 2 years improvements in customer communications • Countdown clocks • Internet and cellular • Special web info and signage • Managing the Message • Critical to our success

  26. Communications • Chairman Walder participated in press briefings with the Mayor and Commission of OEM

  27. Customer Communication

  28. Emergency Operations Center

  29. Who Was There? • City • State • Federal

  30. CITYWIDE INCIDENT MANAGEMENT SYSTEM • Any emergency is complex in NYC • CIMS • Used to define roles and responsibilities • Information • Decisions • Resources

  31. EOC • Wednesday, August 24 – Activation of the EOC for Planning Meeting • Thursday, August 25 – Activation 24/7

  32. Other OEMs

  33. Damage Assessment • Worst Damage to MTA on Pt. Jervis

  34. After Action or “Hot Wash” • Dozens of meetings • Lessons learned • Routine Tabletop Exercises

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