10 th Anniversary 1999 - 2009

1. 10th Anniversary 1999 - 2009 Luminis Content Architecture & Community Development Nancy J. Mustachio; Director Application Development Seton Hall University November 24, 2009

2. 10th Anniversary 1999 - 2009 Introducing [enter your school name here] through an Incoming Freshmen Portal The purpose of this session is to present the goal for an Incoming Freshmen portal, review its content features and layout, and share methods used to keep the content providers and development team on schedule

3. General Announcements …once again • Please turn off all cell phones/pagers • If you must leave the session early, please do so as discreetly as possible • Please avoid side conversations during the session • You may ask questions at anytime! Thank you for your cooperation

4. Session Agenda • Brief ‘relative’ profile of Seton Hall • Business reason and requirements behind the Incoming Student portal • Method followed to stay within project scope • Review the content architecture and features behind the Incoming Student portal

5. Relative Seton Hall University: Profile ^ • Implemented Banner in 2006 • Student 2006 – 2007 • Finance 2007 • Human Resources 2008 • Luminis (soft launch 2008 / full launch Jan 2009) • Currently running Banner 7.2 and Luminis 4.1 *previously used Blackboard as community portal since 1999 • Core portal roles are defined in Banner and integrated w/Luminis using LDI. This allows for a seamless, but tight coupling of account provisioning from Banner to Luminis. • Upgrading to Banner 8 and Luminis 4.2 in Oct 2010

6. Relative Seton Hall University: Profile ^ • Enrollment: Undergraduate: ~5,300 • 82% of freshmen live on campus • Greatest population from tri-state; increased recruitment efforts showing positive return nationally and international (~10,000 U/G students from all 50 U.S. states and territories and 74 foreign countries) • First-year student retention rate: 83% • Admissions Process: Applicants begin to receive notice in November • Orientation packets mailed in March • Required orientation in June

7. Business Reason & Requirements • To provide a central environment in which the incoming student can • submit tuition/housing deposit, • complete placement testing, • confirm orientation and reserve family attendance, • apply for housing, • engage in Summer reading activities, and • ‘learn’ Seton Hall (e.g., important dates, campus resources, support services and policies) Priority

8. Planning and Managing the Portal Layout for ‘Role’ Specifics • Seton Hall’s orientation theme is known as the ‘Pirate Adventure’ – must carry theme into portal • Mailed orientation packet includes the student’s account information and directions to portal • Printed material coincides with online* look and content *public web and authenticated portal

9. Content Architecture & Feature Review for ‘Incoming Student’ • Four key content areas [aka TABS] • Pirate Adventure = landing tab after authentication; contains ‘steps-to-orientation’, placement testing, general information and info hunt • Money Matters = second tab; contains content related to Financial Aid, Bursar and Housing • Tech Talk = third tab; contains content related to technology on campus, laptop distribution, technology skill assessment activity, and social networking • Summer Reading = fourth tab; contains reading assignments and discussion groups

10. Planning and Managing the Portal Layout for ‘Role’ Specifics peek 1

11. Content Architecture & Feature Review for ‘Incoming Student’

12. Content Architecture & Feature Review for ‘Incoming Student’

13. Content Architecture & Feature Review for ‘Incoming Student’ • Layout/Feature Highlights: • Repeating left channel column simulating navigation menu • Expanding/collapsing content headings to minimize needed real estate • Integrated Orientation Registration database • Integrated (Blackboard single sign-on) Placement Testing and IT Skill Assessment activity • Integrated Doubloon Treasure Hunt • Integrated blogs, YouTube, and podcasts • Integrated inline Banner channels • Integrated tool for Content Providers (aka Communication Central) peek 2 peek 3

14. Content Architecture & Feature Review for ‘Incoming Student’ • Tool for Content Providers (aka Communication Central): • Allows for easy content maintenance by functional user group, such as Admissions or Freshman Studies. • Postings stored in XML format; updates every hour

15. Content Architecture & Feature Review for ‘Incoming Student’ peek 4

16. Session Review • Brief ‘relative’ profile of Seton Hall Know your audience – get into ‘their’ driver seat

17. Session Review • Business reason and requirements behind the Incoming Student portal any role specific ^ Why invest the time and personnel? Clearly define the objectives. Separate what is NEEDED from what is ‘desired’!

18. Session Review • Method followed to stay within project scope Collect high-level brainstorming results. Set the priority, include due dates & personnel assignment. Hold weekly progress reviews. Promote accountability!

19. Session Review • Review the content architecture and features behind the Incoming Student portal any role specific ^ Talk to your audience, review their feedback, plan for enhancements.

20. Open to the Floor • Questions • Comments

21. Thank you for attending! 10th Anniversary 1999 - 2009 Luminis Content Architecture & Community Development Nancy J. Mustachio; Director Application Development Seton Hall University mustacna@shu.edu