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GM’s Meeting South Sinai Region. BY : Ashraf Wahba Regional Manager South Sinai. Titles. Introduction of South Sinai Region. MBO/ Objectives Year 2011. Comparison Finance 2008/2009/2010. Training Achievement 2010. Overview Trip Advisor / Holiday Check 2009/2010.
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GM’s Meeting South Sinai Region BY : Ashraf Wahba Regional Manager South Sinai
Titles • Introduction of South Sinai Region. • MBO/ Objectives Year 2011 . • Comparison Finance 2008/2009/2010 . • Training Achievement 2010 . • Overview Trip Advisor / Holiday Check 2009/2010 . • Ranking of Safety Food, Legionalla,F ire and Safety. • Key Challenges ,Upcoming Competitors ,Trends in the region. • New opening 2011.
Introduction of South Sinai Region Capital city : El Tur Economical capital : Sharm El Sheikh Space: 28,438 km Taba Nuweiba Population: 54,495 Person Dahab Major Cities El Tur El Tor/ Sharm El Sheikh , Dahab, Nuweiba, Taba Sharm El Sheikh
Economic activities 1- Mining 2- Tourism 3- Industry 4- Agriculture The main Economic source is ( Tourism ). No of hotels in south Sinai is 346hotels . It Represent 35 % from total hotels capacity in Egypt. with 61,419 Rooms
Jaz Hotels In South Sinai Jaz Alcazar New opening 2011/ 655 rooms Sol Y Mar Sea Star 171 Rooms Nabq Jaz Mirabel Blue new opening 2011/ 175 rooms Iberotel Dahabeya 144 rooms Namaa Bay Jaz Mirabel 1001 rooms Sharm EL Maya Iberotel Lido 76 rooms Sol Y Mar Riva 681 Rooms Montaza Hadaba Iberotel Palace 255 rooms Sol Y Mar Sharks Bay 138 rooms Iberotel Il Mercato 286 rooms Jaz Belvedere 317 rooms Iberotel Fanara 378 rooms
MBO/ Objectives of the Year 2011 • Customer Satisfaction . • Maximize the customer satisfaction by controlling the product quality in all areas. • Increase total hours of training 10 % Compare last year . • Team members Satisfaction . • Monthly introduction program for new comers and English course. • Reduce the turnover rate 5 % compare last year . • Environment . • Monthly clean up day for the region . • To increase the environmental awareness for all the team members of the region. • To Participate in all the yearly international environmental agenda and the participation of our customers at the top of our priority .
MBO/ Objectives of the Year 2011 • Awards . • ISO 14001 / Green Hotel for some hotels in the destination . • Thomson Awards . • Tui Sustainability gold award . • Cristal certificate . • Finance . • Controlling the Cost & Expenses. • Maximize the revenue by opening more revenue centers .
Comparison Finance 2008/2009/2010 • Total Revenue . • Occupancy. • Average R.R. • Revpar. • G.O.P. • GOPPAR.
Average R.R 2008/2009/2010 Per hotel
Average R.R 2008 Per hotel
Average R.R 2009 Per hotel
Average R.R 2010 Per hotel
REVPAR 2008 /2009/2010 Per hotel
REVPAR 2008 Per hotel
REVPAR 2009 Per Hotel
REVPAR 2010 Per Hotel
Training Achievement 2010 Source of the training . • Regional training Manager . • Ministry of tourism . • E- Cristal training . • E- Cornell training .
Courses Provided by Ministry of tourism Training Program 32.2 % from our team members joined the following training : • English Course . 426 TM. Joined 398 Joined the following courses : • F&B Skills Development . • Food Safety HACCP . • Leadership Training . • Stewarding Skills Development . • Front Office Skills Development . • Housekeeping Skills Development .
Trip Advisor Customer satisfaction % 2010 per hotel
Holiday Check Customer satisfaction % 2009 /2010 per hotel
Average % food Safety of E. Cristal Score per Hotel 2009/2010
Average % Legionella of E. Cristal Score per Hotel 2009/2010