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What does your boss think of you?. What impression does your boss have of you? Hard working? Dependable? Responsible? Cheerful? What else? Is your boss’s impression of you accurate or inaccurate?. What does your boss think of you?. What did you do or say to create that kind of impression?
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What does your boss think of you? • What impression does your boss have of you? • Hard working? • Dependable? • Responsible? • Cheerful? • What else? • Is your boss’s impression of you accurate or inaccurate? Chapter 2 Communicating at Work
What does your boss think of you? • What did you do or say to create that kind of impression? • Do you think it’s possible to “control” others’ impressions of you? Why or why not? • What other impressions at work do you want to make? Chapter 2 Communicating at Work
How can you best present yourself in encounters that really matter? Chapter 2 Communicating at Work
Preselect the impression you want to make. Chapter 2 Communicating at Work
Make a plan. Chapter 2 Communicating at Work
Enact and evaluate the plan. Chapter 2 Communicating at Work
Change others’ negative impressions about you. Chapter 2 Communicating at Work
Change others’ negative impressions about you. Chapter 2 Communicating at Work
What Verbal Strategies Should You Use? Chapter 2 Communicating at Work
Speak to be understood • Keep it simple. • Limit the use of jargon and acronyms. • Be specific and clear. • http://www.youtube.com/watch?v=2odtqcZRKc0 Chapter 2 Communicating at Work
Speak to show strength. • What strategies does this speaker use to communicate strength? • http://www.youtube.com/watch?v=-GochSKB_ZE&feature=fvw • Power words? • Intense, animated language? • Concrete images? • Active voice? Chapter 2 Communicating at Work
Speak to include, not exclude. Chapter 2 Communicating at Work
Speak to stimulate others’ interest in you. Chapter 2 Communicating at Work
What Nonverbal Strategies Should You Use? Chapter 2 Communicating at Work
What Nonverbal Strategies Should You Use? Chapter 2 Communicating at Work
What Nonverbal Strategies Should You Use? Chapter 2 Communicating at Work
It’s Your Turn Chapter 2 Communicating at Work