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Serving Veterans: LA County One-Stop Service Center

Explore the dedicated services for military veterans and families at the One-Stop Service Center in Los Angeles County, offering support in legal, education, employment, housing, mental health, and more. Discover success stories and the vital role of Veteran Service Organizations.

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Serving Veterans: LA County One-Stop Service Center

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  1. One Stop Service CenterMay 2018

  2. Ambassadors • Ruth A. Wong, Director, Department of Military and Veterans Affairs • U.S. Air Force (ret), Persian Gulf • George Dixon, Supervisor, Dept. of Military and Veterans Affairs • U.S. Army (ret), Persian Gulf • Commissioner Hugh E. Crooks, CAL VET • U.S. Army Veteran, Viet Nam

  3. Bob Hope Patriotic Hall • Served the needs of Civil War and Spanish-American War veterans after WW I • “Dedicated to the veterans of Los Angeles County in honor of those who made the supreme sacrifice in our Country’s service” • Listed on the California State Register of Historic Resources • Houses collection of history books in the library • Memorabilia, war trophies dating back to the American Civil War • Original County staff included the County Bureau of Soldier Burials coordinating services for veterans, veteran widows, war nurses and grave headstones • Veteran service organizations provided claims and benefit services • Department of Military and Veterans Affairs established in 1960 • Responsible for providing services to the veterans of the County

  4. One Stop Service Center • Patriotic Hall renovated and then rededicated in 2013 • Complete infrastructure, ADA compliant, LEED Silver Certification • Full-service kitchen, dining room, 475 seat auditorium and office space (84) • Historic features restored IAW National Historic Registration • Creation of full-service center focusing solely on supporting military veterans and families • Tenants included veteran service organizations, non profits and DMVA headquarters • County departments – Human Resources, County Library, Child Support, Public Social Services, Superior Court, Mental Health, Workforce Development

  5. Innovation and Opportunity • One Stop Service Center for veterans and families to include: • Legal, education, employment, housing, job training and placement, women specific services, substance abuse counseling, mental health, services, veteran’s court services • Assist with reintegration from military to civilian sector • Newest services – • Veterans American Job Center of California • Culinary Arts Program with Los Angeles Trade Tech College • Community College veteran resource center to reach more women veterans

  6. Regional Job Center in Downtown Los Angeles • Regional job center in downtown Los Angeles • Provides comprehensive employment and training services • Assists with recruitment and selection of veterans and family members Culinary Arts Program • U.S. Vets helps with transition of military veterans • Provides individual case management • Transitional housing • Connects vets with employers • Offers mental health services

  7. Community Outreach and Services • Veteran Services Division • 300,000 veterans in 88 cities in County – 27 accredited staff • 22 field office locations – County buildings, V.A. Healthcare facilities, Vet Centers, and Community Colleges • Lancaster State Prison, Twin Tower Jail and Correctional Regional Detention Facility for women

  8. Unique programs • Systems Navigators (under Prop 63) Mental Health outreach • VSOs assist with transition military to civilian including homeless vets • Homeless Initiative – providing basic overview of VA benefits in partnership with C5 strategy/program as directed by the Board of Supervisors • Veteran’s Justice System – introduced conferencing at state correctional facilities • Skype used to in remote locations such as Lancaster • Public Guardian and Veteran’s Treatment Courts – locating and assisting vets with compensation, pension, vocational rehab and education services • e filing helps with restitution – Judge more favorable to helping veterans

  9. Success Stories • Partnerships within the One Stop Service Center • Results • Army Reservist received VA compensation after 11 years of chronic homelessness • HUD VASH voucher with assist by Mental Health and VHA • Eligible for vocational rehab • Follow up continues • Army Viet Nam era vet – incarcerated 32 years • Letter received from San Quentin prison prior to release • Awarded 10 percent while incarcerated; released Apr 2018 • Full benefits reinstated and awarded VA pension within 2 months • Reintegration into community

  10. Role of Veteran Service Organizations • Collaboration with DMVA and VSOs across the County and State to enhance services

  11. Thank You

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