One stop shop: e-VEM E- extension o f the car registration

1. One stop shop: e-VEM E- extension of the car registration Teja Batagelj Ministry of Public Administration

2. One stop shop project • Goal: To assure a suitable information support for the future entrepreneur – sole trader and to enable him/her to start with business operations in the shortest time possible. • Duration: : 1.6.2004 – 1.7.2005 • Budget: 250.000 euros for development, without infrastructure • Human resources within PA: 427 working days

3. One stop shop portal services • Portal for legal persons offers: • registration of an entrepreneur and entry into the Business register • of the RS • - sending tax data to register into the Tax register • - registration of an entrepreneur into obligatory health insurance • registration of an entrepreneur’s children into obligatory health • insurance • - entry of changes of the company in the register of companies • closure of the sole trader • all above mentioned procedures can be done by internet from home • or on entry point • - identification for VAT purposes • - e-handed decisions from public institutions

4. In the RS there are over 200 active entry points which are: • - AJPES (Agency of the Republic of Slovenia for Public and Legal • Records and Services) • - Administrative units • JAPTI (Public Agency of the Republic of Slovenia for • Entrepreneurshipand Foreign Investments) • - DURS (Tax Administration of the Republic of Slovenia) • - District Units of Chamber of Craft of Slovenia • District Units of Chamber of Commerce and Industry of Slovenia • And one virtual entry point • Use of the system with any of qualified digital certificate in the RS.

5. News Help Enter

6. Additional password

7. Tax number of a citizen

8. Offered procedures regarding the status in the business register

9. 8 steps for a registration

10. Address from register of spatial units

11. Address from register of spatial units

12. Address from register of spatial units

13. Data on a citizen from central register of population

14. Choice of activities from register of standard activities

15. Data on branches

16. Statement on tax liability

17. Safe mail box • Choice of serving the decision: • by post • electronically

18. Review of entered data before it is digitally signed

19. Confirmation on sending the data Monitoring the status of submission E-mail notice about sent data

20. Project challenges – key success factors • Integration of systems and connecting the institutions - • onlineconnection with 4 main registers, 20 servers, 14 • institutions involved • - Process renovation • - Top management support • - Promotion • - Trained civil servants (480 civil servants) • - Assumption of personal responsibility

21. Impacts • Reached goals • Increased trend of registrations (21%)

22. accuracy at filling in the forms (due to connection to registers) • service not limited by time or geographical factor (24*7*365) • the procedure of opening the business and receiving a decision that claims that a natural person may start operating can be done electronically (e-signing, e-handing in a safe case postal) • increased data exchange between institutions of the public • administration reduced work and abolishment of sending of • papers • userssatisfaction

23. Savings for citizens Savings on: time (1 day), before 8 days long procedure tax (abolished) forms (abolished) transport costs (concept one stop shop) Estimation of savings = 807.833,00 EURO per a year for citizens Costs when registering a company from home: 0 EURO

24. Plans for the future • One stop shop for companies • Goal: time for registration will be shortened on 7 days • Business and court register will betechnologically joined • Registration into court register will be free of charge, also changes and closure of all forms of companies. • Entry points: • One stop shop entry points • notaries • - virtual entry point • Courts, notaries and one stop shop entry points will use the system.

25. E-extension of vehicle license • One of thee-services offered on State Portal of the RS • Enables prolongation of vehicle registration viainternet • with our without use of digital certificateusing e • payment system • Handing of new vehicle license on Saturday ifrequired

26. Basic data on the project • Included public administration institutions: • Ministry of the Interior • Ministry of Transport • Ministry of Public Administration • Administrative Units • Basis for e-service are: • Central register of vehicles • Vehicle insurance register • Relevant legislation (adaptation of law on road traffic safety, law on administrative procedure) • Costs of development: 20.000 EURO

27. STATE PORTAL OF THE RS LIFE EVENTS

28. E-EXTENSION OF VEHICLE LICENCE EDITOR INTRODUCTION WHO WHERE AND HOW

29. COMPETENT INSTITUTIONS DATA TAXES AND COSTS EVROVOC LEGAL BASIS E-FORM FAQ E-FORM FOR QUESTIONS

30. PORTAL OF ELECTRONIC SERVICES OF PUBLIC ADMINISTRATION RECIPIENT START OF PROCEDURE

31. Entry in the system: 1. Username and password 2. Digital certificate 3. Anonymous

32. VEHICLE LICENSE NUMBER

33. DATA ON VEHICLE

34. COMPULSORY INSURANCE POLICY

35. NOTICE IF THE POLICY DOES NOT EXIST

36. CHOICE OF MONTHS FOR PAYMENT OFROAD USAGE FEE

37. x

38. PAYMENT & SUBMISSION

39. CLIENT RECEIPT

40. Project challenges - obstacles and opportunities • Cooperation of private sector institutions (post, banks, • mobile providers, insurance companies) • Insurance companies have obsolete technology, don’t offer online extension of insurance  we adopted law that obliged them to offer online services until end of March 2007 • Promotion • Complexity of the system – all components must operate

41. Vision • Online extension for persons with disability • Integration of online extension of obligatory insurance • and vehicle license • Savings for citizens • 1/3 off all potential users: 157.000 users of e-service • Estimated savings: 2,2 mio EURO per a year

42. Thank you for your attention! • teja.batagelj@gov.si