State of Iowa Department of Human Services

1. Area 2: Waterloo Evan Klenk Service Area Manager Revenue Maximization Team Ken Tigges Area 3: Dubuque Gary Lippe Service Area Manager Bureau of Budget and Accounting Martin Frederickson, Bureau Chief Area 4: Ames Ken Riedel Service Area Manager Bureau of Purchasing, Payments & Receipts Jeanette Wiig, Bureau Chief Area 5: Council Bluffs Tom Bouska Service Area Manager Area 6: Des Moines Wendy Rickman Service Area Manager Area 7: Cedar Rapids Marc Baty Service Area Manager Area 8: Davenport Denise Gonzales Service Area Manager Governor Thomas J. Vilsack State of Iowa Department of Human Services Council on Human Services Legislative Liaison Alisa Morris Director Kevin W. Concannon Governor’s Developmental Disabilities Council Communication Office Roger Munns Legal Services Executive Support Deputy Director Policy Office Vacant Deputy Director Field Operations Sally Titus Policy Analysis Team Nancy Freudenberg Mary Ellen Imlau Team Leaders Field Operations Support Unit Jim Krogman, Manager Division of Fiscal Management Jan Clausen Chief Financial Officer Division of Data Management Steve Mosena Chief Information Officer Division of Results Based Accountability William Gardam Division Administrator Field Service Areas Facilities Division of Child Support Recovery, Case Management and Refugee Services Jeanne Nesbit Division Administrator Division of Financial, Health and Work Supports Ann Wiebers Division Administrator Division of Behavioral, Developmental and Protective Services for Families, Adults and Children Mary Nelson Division Administrator Division of Medical Services Eugene Gessow Division Administrator Cherokee MHI Dr. Tom Deiker Superintendent Area 1: Sioux City Pat Penning Service Area Manager Bureau of Quality Improvement Jeff Terrell, Bureau Chief Bureau of Long Term Care Eileen Creager, Bureau Chief Clarinda MHI Mark Lund Superintendent Bureau of Collections Carol Eaton, Bureau Chief IT Project Mgmt Office Joe Finnegan (EBT, COMIS, MMIS, Data Warehouse) Bureau of Financial Support Programs Carol Stratemeyer Bureau Chief Bureau of Protective Services Vern Armstrong, Bureau Chief Eldora State Training School Al Jensen Superintendent Bureau of Case Management Diane Diamond, Bureau Chief Bureau of Managed Care and Clinical Services Dennis Janssen, Bureau Chief Bureau of Research Analysis and Performance Management Vacant Bureau Chief Bureau of Community Services Jim Overland, Bureau Chief Bureau of Health Insurance Anita Smith, Bureau Chief Bureau of Child Welfare Systems Joe Finnegan, Bureau Chief Glenwood Resource Center Tom Hoogestraat, Superintendent Bureau of Refugee Services Wayne Johnson, Bureau Chief Services Policy and Practice Team Bureau of Employee Services Vacant, Bureau Chief Bureau of Network Support Cathy McLuen, Bureau Chief Independence MHI Dr. Bhasker Dave Superintendent Bureau of Purchased Services Jon Wetlaufer Bureau Chief Unit of Quality Control Jerry Bugge, QC Supervisor Sandy Toneff, QC Monitor Monty Keller, QC Supervisor Mt. Pleasant MHI Charlie Higgins Interim Superintendent Bureau of I.M. Systems Tom Huisman, Bureau Chief Bureau of Collection Services Tim Criner, Bureau Chief Toledo Juvenile Home Deb Hanus Superintendent Bureau of Medical Systems & Data Warehousing Randy Clemenson, Bureau Chief Bureau of Child Support Systems Tish Eakle, Bureau Chief Woodward Resource Center Dr. Michael Davis Superintendent Civil Commitment Unit for Sexual Offenders Dr. Jason Smith Administrator Division of Results Based Accountability