Homeland Security

1. Homeland Security Andrea T. Schultz Commercial Facilities Sector Branch Office of Infrastructure Protection Department of Homeland Security NRF Loss Prevention Senior Executive Summit, October 14-15, 2008, Adolphus Hotel, Dallas, Texas

2. Homeland Security Active Shooter • An important function of the Department of Homeland Security is to respond to the changing security needs of our Private Sector Partners, including the Retail Subsector. • Currently, one of the foremost concerns of our partners in the Retail Subsector is the threat of an active shooter targeting a retail establishment.

3. Homeland Security Active Shooter • Although active shooter situations are typically associated with schools, active shooters have targeted a number of retail establishments during the past several years. • Recent examples include: • February 2007 Trolley Square Mall shooting in Salt Lake City, Utah, where five people were killed; and, • December 2007 Westroads Mall shooting in Omaha, Nebraska, where nine individuals (including the shooter) were killed. • The recent prevalence of active shooter situations in retail establishments has understandably made the Retail Subsector eager to address the threat of an active shooter.

4. Homeland Security Active Shooter • In Spring of 2008, members of the National Retail Federation (NRF), requested materials to provide guidance to individuals who may be caught in an active shooter situation. • The Commercial Facilities SSA collaborated with the Emergency Services Sector Specific Agency, representatives of the law enforcement community, and partners in the Retail Subsector to develop guidance materials concerning an active shooter situation.

5. Homeland Security Active Shooter • The final products include: • Desk reference guide, • Reference poster, and • Pocket-size reference card which provide guidance to managers, employees, and human resources departments on preparing for and responding to an active shooter situation. • The materials will be available to retail establishments through NRF, RILA and ICSC. • The materials are written generally and are applicable to a variety of facility types beyond retail establishments.

6. Homeland Security Active Shooter • Issues addressed in the active shooter materials include the following: • Profile of an active shooter • General good practices for coping with an active shooter • How individuals should respond when an active shooter enters their vicinity • How individuals should respond when law enforcement arrives on the scene • Training for an active shooter situation and creating an emergency action plan • The responsibilities of human resources departments and facility managers in preparing for and managing an active shooter situation • Tips for recognizing signs of potential workplace violence • Managing the consequences of an active shooter situation

7. Homeland Security Active Shooter • An active shooter is an individual actively engaged in killing or attempting to kill people in a confined and populated area. • Active shooters usually use firearms and select their victims at random. • Active shooter situations are unpredictable and evolve quickly. • Typically, the immediate deployment of law enforcement is required to end the shooting and mitigate harm to victims. • Because active shooter situations are often over within ten to fifteen minutes, before law enforcement arrives on the scene, individuals must be prepared both mentally and physically to deal with an active shooter situation.

8. Homeland Security Active Shooter Guide Book This pamphlet provides guidance to individuals, including managers and employees, who may be caught in an active shooter situation, and discusses how to react when law enforcement responds.

9. Homeland Security Active Shooter • Pamphlet Table ofContents: • Profile Of An Active Shooter • Good Practices For Coping With An Active Shooter • How To Respond When An Active Shooter Is In Your Vicinity • How To Respond When Law Enforcement Arrives On The Scene • Training Your Staff For An Active Shooter Situation • Preparing For And Managing An Active Shooter Situation • Human Resource And Facility Manager Responsibility • Recognizing Potential Workplace Violence • Managing The Consequences Of An Active Shooter Situation • Lessons Learned • References

10. Homeland Security To best prepare your staff for an active shooter situation, create an Emergency Action Plan (EAP), and conduct training exercises. Together, the EAP and training exercises will prepare your staff to effectively respond and help minimize loss of life.

11. Homeland Security Active Shooter

12. Homeland Security • Break Room Poster • How to React • Evacuate • Hide Out • Take Action • Communicating with Law Enforcement • When Law Enforcement Arrives on Scene • Information to share with 911 Operator • Recognizing Workplace Violence • Alert Human Resources Department If An Employee Exhibits Potentially Violent Behavior. • Indicators Of Potentially Violent Behavior May Include One Or More Of The Following

13. Homeland Security • Pocket Reference Guide • Four Sided Guide—Business Card Sized • Useful for ALL employees

14. Homeland Security

15. Homeland Security Goal of the Pocket Guide is that as people dig through their wallets they will see it many times and become very familiar with the information.

16. Homeland Security Other DHS Programs • Protective Security Advisors • Homeland Security Information Network • Awareness Training • Soft Target Awareness • Counterterrorism Awareness • Protective Measures • Surveillance Detection • CV/PI/MP reports • https://cvpipm.iac.anl.gov • FEMA Risk Management Series • http://www.fema.gov/plan/prevent/rms • Protect Your Workplace poster campaign • www.us-cert.gov/reading_room/distributable.html • FEMA Online NIMS/ICS Training • http://www.fema.gov/emergency/nims/nims_training.shtm Available by emailing Andrea.Schultz@dhs.gov Available via the internet

17. Homeland Security Ongoing Projects • Bomb Making Materials Awareness Program (BMAP) • Retail Subsector • Protective Measures Guides • US Sports Leagues • Risk Self Assessment Tool • Stadiums • Arenas • Evacuation Planning Guides • NASCAR • Stadiums

18. Homeland Security Upcoming Projects • Protective Measures Guides • Retail Subsector • Lodging Subsector • Outdoor Events Subsector • Risk Self Assessment Tool • Convention Centers • Performing Arts Centers • Racetracks • Shopping Centers • Evacuation Planning Guides • Arenas

19. Homeland Security Questions Andrea T. Schultz Andrea.Schultz@dhs.gov 703-235-2852 Team Email Address: CFSteam@hq.dhs.gov