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Foundations of Individual Behavior. Biographical Characteristics. Age. Gender. Tenure. Marital Status. Intellectual Abilities. Number aptitude Verbal comprehension Perceptual speed Inductive reasoning Deductive reasoning Spatial visualization Memory ability.
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Foundations of Individual Behavior Chapter 2
BiographicalCharacteristics Age Gender Tenure Marital Status Chapter 2
Intellectual Abilities • Number aptitude • Verbal comprehension • Perceptual speed • Inductive reasoning • Deductive reasoning • Spatial visualization • Memory ability Chapter 2
Basic Physical Abilities Strength Factors Other Factors Flexibility Factors Chapter 2
The Ability-Job Fit • Abilities of the employee • Requirements of the job Chapter 2
What Is Learning? Social Learning Classical Conditioning Operant Conditioning Chapter 2
Positive Reinforcement Negative Reinforcement Punishment Extinction Methods of Shaping Behavior Chapter 2
Schedules of Reinforcement Interval Ratio Fixed- Interval Fixed- Ratio High Variable- Ratio Variable- Interval Low Chapter 2
Values, Attitudes, and Job Satisfaction Chapter 3
The Importance of Values Judgment Content Stability Intensity Chapter 3
Types of Values Terminal Values Instrumental Values Chapter 3
Unique Values of Today’s Workforce Career Stage Entered the Workforce Approximate Current Age Dominant Work Values Hard working; loyal to firm; conservative Nonconforming; seeks autonomy; loyal to self Ambitious, hard worker; loyal to career Flexible, values leisure; loyal to relationships 60 to 75 45 to 60 35 to 45 Under 35 1. Protestant 2. Existential 3. Pragmatic 4. Generation X Mid-1940s to Late 1950s 1960s to Mid-1970s Mid-1970s to Mid-1980s Mid-1980s through 1990s Chapter 3
Hofstede’s Cultural Dimensions • Power distance • Uncertainty avoidance • Individualism or Collectivism • Quantity or Quality of Life • Long-term or Short-term Chapter 3
Selected Countries on theUncertainty Avoidance & Masculinity Scales • Uncertainty Avoidance Index Status Quo Risk-taking Fem SWE YUG FRAN SPN SING Masculinity Index GRE HK GER So AMER SO AMER USA GB Masc JAPAN Chapter 3
Selected Countries on theUncertainty Avoidance & Power Distance Scales • Uncertainty Avoidance Index High - Status Quo Risk-taking -Low Low SWE GER GB USA Power Distance Index JAPAN SPN GRE FRAN SO AMER YUG HK SING IND PHIL High Chapter 3
What Are Attitudes? • Cognitive component • Affective component • Behavioral component Chapter 3
Types of Attitudes • Job satisfaction • Job involvement • Organizational commitment Chapter 3
Importance of the Elements Cognitive Dissonance Degree of Personal Influence Rewards Involved Chapter 3
Attitude-Behavior Relationship Moderating Variables Behavioral Influence • Importance • Specificity • Accessibility • Social pressures • Direct experience High Low Chapter 3
Behavior-Attitude Relationship After the Fact Casual Statements Plausible Answers Self-Perception Theory Chapter 3
Measuring JobSatisfaction Single Global Rating Summing up Job Facets Chapter 3
Productivity Absenteeism Turnover Job Satisfaction and Employee Performance Chapter 3
Responses to Job Dissatisfaction Active Exit Voice Destructive Constructive Neglect Loyalty Passive Chapter 3
Perceptions of Fairness Outcomes Treatment Procedures Job Satisfaction and OCB Chapter 3