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The Model Conflict Resolution in Cultural Perspectives

The Model Conflict Resolution in Cultural Perspectives. Culture as determinant factors in conflict so it was very important as instrument in conflict resolution Four typologies: Face restoration Face saving Face assertion Face giving ( Steling -Toomey, 1988).

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The Model Conflict Resolution in Cultural Perspectives

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  1. The Model Conflict Resolution in Cultural Perspectives Culture as determinant factors in conflict so it was very important as instrument in conflict resolution Four typologies: Face restoration Face saving Face assertion Face giving (Steling-Toomey, 1988)

  2. Communication Techniques in Conflict Management • Avoiding • Obliging • Compromising • Dominating • Integrating

  3. The Model Conflict Resolution in Communication Perspective Persuasive model Mediation model Negotiation model Organizational (Facilitation) Model

  4. Persuasive Model Information Peace Target source Messages Conflicting group

  5. Mediation Model Sender Mediator Receiver Peace Message Receiver Mediator Sender Story telling Communication process

  6. Negotiation Model C A B

  7. Facilatating Model Communicator A Facilitator Communicator B

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