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THE EMERALD CITY OF POSITIVELY MARKETING PUBLIC SCHOOLS. WE’RE OFF TO SEE THE WIZARD!!!. THEN – 1950’s. Growing Suburbs New School Buildings Textbooks Fresh From The Publisher Attentive Students Supportive Parents Funds Available. NEWS MEDIA Academic performance Budget cuts Tax revolts
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THEN – 1950’s • Growing Suburbs • New School Buildings • Textbooks Fresh From The Publisher • Attentive Students • Supportive Parents • Funds Available
NEWS MEDIA • Academic performance • Budget cuts • Tax revolts • Violent Acts • INCREASED CHOICE • Private schools • Charter schools • Home schools • Open enrollment NOW
DEMOGRAPHICS • Aging Baby Boomers • CYNICISM • Eroding trust
PERCEPTION OR REALITY? • Education is an issue that reflects many of our anxieties about: • values • culture • race • crime • taxes • jobs
THERE’S NO PLACE LIKE HOME • We’re the professionals and we know best. • Teacher is the sole provider of learning • One way communication • School and work are separate • Parenting is the parents’ job • I taught them for the first 5 years, now it’s up to you
ASK YOURSELF…AND BE HONEST! • If choice became a reality tomorrow, would my school be the school of choice? • Would I send my child, grandchild, niece or nephew to my school? • Is my campus team equal to or better than the competition? • Are my customers satisfied?
Change the Way We See And Think About The World
NEW DOOR ONE WORD
THE ROAD HOME STARTS WITH YOU • Communication • Communication • Communication
IT STARTS WITH YOUR STAFF • Respect/Recognition • Confidence • Knowledge • Customer Service
AND THEN…THE PARENTS • Understand their role • Most important involvement at home • We count on them
AND FINALLY…THE COMMUNITY • Public Relations vs. Public Engagement • Informal vs. Formal • Where are they?
THE ROAD TO THE EMERALD CITY • People (relationships) beat paper just about every time • Perception is reality. The objective is to make them the same. • An invitation to everyone is an invitation to no one.
THE ROAD TO THE EMERALD CITY • The best way to eat crow is fast. • People support what they help to create. • Reach the people who count rather than count the people you reach.
THE ROAD TO THE EMERALD CITY • If behavior is getting you in trouble, words are not going to get you out of it. • Never lie. • Do a good job.
HEART • Truly believe in the importance of public education. • Recognize and truly believe in your heart that your staff, students and their parents are your customers. • Truly believe that customer service must be at the very core of how you run your school.
KNOWLEDGE • Give your staff knowledge, tools and recognition. • Motivate your employees to serve as champions for your school.
COURAGE • Have the courage to aggressively reach out to your community. • Literally, take your school message on the road. • Don't wait for people in your school community to come to you.
YOU’VE HAD THE POWER ALL ALONG • Stay true to the mission • Stay true to the kids • Stay true to what you believe