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To safeguard consumers and guarantee ethical business activities, Consumer Courts and Consumer Forums were founded. Special courts known as "consumer courts" were created to settle issues involving consumers. The Consumer Protection Act of 1986 was used to establish them. Whereas the Consumer Forum serves as a venue for consumers to file complaints and obtain guidance and assistance regarding their legal rights, the main goal of these courts is to promptly and economically resolve consumer issues.
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INTRODUCTION To safeguard consumers and guarantee ethical business activities, Consumer Courts and Consumer Forums were founded. Special courts known as "consumer courts" were created to settle issues involving consumers. The Consumer Protection Act of 1986 was used to establish them. Whereas the Consumer Forum serves as a venue for consumers to file complaints and obtain guidance and assistance regarding their legal rights, the main goal of these courts is to promptly and economically resolve consumer issues.
ARE CONSUMER COURT AND CONSUMER FORUM SIMILAR? • While they both deal with consumer protection, consumer forums and consumer courts have slightly distinct functions. • National, state, and district consumer disputes are settled by quasi-judicial consumer forums established by the Consumer Protection Act of 1986. The appropriate judicial authorities or consumer courts resolve those matters, as opposed to online forums.
WHAT ARE THE CONSUMER COURT AND FORUM? • CONSUMER COURT • CONSUMER FORUM • A court system that resolves disputes pertaining to consumers is typically referred to as a "consumer court." This includes all judicial levels, including the Supreme Court, High Courts, and District Courts. Complete judicial authority is granted to consumer courts, which also deal with a wide range of legal issues, including conflicts involving consumers. • The Consumer Protection Act of 1986 established consumer forums, commonly referred to as Consumer Dispute Redressal Forums, as quasi-judicial entities. They function as avenues via which consumers can file complaints about subpar goods or inadequate services. The District Consumer Disputes Redressal Forum, State Consumer Disputes Redressal Commission, and National Consumer Disputes Redressal Commission are the three levels at which these forums operate.
IS THE CONSUMER FORUM A COURT OF LAW? • The customer forum differs from a traditional court. The Consumer Protection Act of 1986 established this quasi-judicial agency. It has certain quasi-judicial authority, but not the same legal standing as courts. With these powers, it may resolve customer complaints and issue court-like orders.