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Online Learning Resource Center - FAQs and Support | University of West Georgia

Get answers to common questions and access support for CourseDen, Atomic Learning, and more. Enhance your eCore experience with helpful tips and resources. Available 24/7. Login and get started today!

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Online Learning Resource Center - FAQs and Support | University of West Georgia

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  1. Orientation

  2. eCore • Synchronous 8 & 16 week sessions • Fulfills ALL core areas (A – E) • Transferable to all USG institutions. • Seats are always available

  3. FAQ • When will my classes show up? • What is that beeping sound? • What good is that calendar anyway? • Which web-browser should I use?

  4. Log in with UWG ID CourseDen using UWG ID Works With UWG Gmail (Gmail.com) MyUWG CourseDen Campus Network Login ConnectWestWireless Parking Services Campus VPN ITS Mon-Fri 8-5 | 678-839-6587 | servicedesk@westga.edu Username: Registered UWG ID username (ex. sdoe1) Password: Registered UWG ID password (at least 12 characters)

  5. Atomic Learning Professional tutorial website Username: uwg Password: college

  6. CourseDen Maintenance Every other Friday 10 PM - 7 AM

  7. Content Browser Table of Contents, Bookmarks and Feedback

  8. Quick Tip - Text Boxes! Type it up in MS Word Copy it over when finished Prevent Heartache and Sadness THEY TOLD ME NOT TO DO IT

  9. Turn It In • Know when it is in use • Checks for originality in a paper. • You will see the % of unoriginal content. • This is not to be confused with plagiarised. • 20% of work is a normal amount as long as the information is properly cited.

  10. Quizzes Duration vs Due Date, Quiz interrupted, Timer

  11. Email • Address book loads all your peers • Don’t miss the “Filter By:” dropdown!!! • CourseDen≠ MyUWG • CourseDen email can NOT interact with other emails = email

  12. Quick Fix • Log out and back in • Change browser • Clear cache and cookies • Call UWG|Online

  13. Communication • Avoid internet slang • Use formal communication • Not just your assignments – Emails too!

  14. Pop Quiz! Answers • Westga.view.usg.edu • Every other Friday 10-7 • Atomic Learning • Chrome & Firefox • Change Browser, Re-log • 12+ Pswrd, Register @ selfservice.westga.edu

  15. One-on-One Support: • CourseDen, SmarThinking, Wimba Classroom BlackBoard Collaborate & Instant Messanger, Atomic Learning, Wikispaces • Technical support with online learning

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