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Monash Web Workshop Facilitator: Dey Alexander

Monash Web Workshop Facilitator: Dey Alexander. Establishing a quality assurance process for your website. Why you need a quality assurance process. We publish too many pages with errors We don’t pay enough attention to the quality of our web pages

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Monash Web Workshop Facilitator: Dey Alexander

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  1. Monash Web WorkshopFacilitator: Dey Alexander Establishing a quality assurance process for your website

  2. Why you need a quality assurance process • We publish too many pages with errors • We don’t pay enough attention to the quality of our web pages • How much more attention is paid to the quality of printed brochures and document? • Why is the quality of the latter always treated more seriously?

  3. Some of the errors on our pages • Content errors • Broken links • Markup errors • Cross-browser compatibility problems • Accessibility problems • Broken scripts/SSIs

  4. Example – content errors • A page with no title, and no content!(See http://www.education.monash.edu.au/units/edf6114/)

  5. Example – broken links • Summary of link problems on the Monash A-Z index(see http://www.monash.edu.au/a-z.html)

  6. Example – markup errors • Markup errors on CSSE home page(see http://www.csse.monash.edu.au/)

  7. Example – cross-browser compatibility problems • This page displays OK in Netscape 4.79 but not in Mozilla 1.5(see http://www.adm.monash.edu.au/cheq/)

  8. Example – accessibility problems • This page is not accessible to screenreaders or text browsers(see http://www.monash.edu.au/oce/)

  9. Example – script/SSI problems • An error in the path to the footer SSI(see http://www-personal.monash.edu.au/)

  10. Establishing QA processes • What processes are needed? • Content review process • Design process • Maintenance process • Communication issues • Communicate processes to ALL people publishing to your website • Provide training and support so that processes are understood and used • Establish expectation/culture of accountability for quality of individual pages

  11. QA for content development • What should be included in this process? • Self-review • Peer-review • Content approval • Determine a maintenance cycle • See Web Content Quality Assurance Procedure

  12. QA for new design/development • What should be included in the process? • Markup validation • Link integrity check • Metadata check (title, keywords, description) • Content check (text, images, etc.) • Accessibility check • Check page size (key pages) • Cross-browser check • Screen resolution check • Script/SSI check • See Web Design Quality Assurance Procedure

  13. QA for maintenance • What should be included in the process? • Markup validation • Link integrity check • Check content changes • Accessibility check • See Web Maintenance Quality Assurance Procedure

  14. Questions? • Reminder • Please add your name to attendance book • Please complete your feedback form

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