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Change Management Learning Center. Change Management Overview and Process. Change Management Overview. Objective : to enable you to understand the basic framework and background of change management. Types of changes . Business process design Six Sigma Technology/system upgrades
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Change ManagementLearning Center Change ManagementOverview and Process
Change Management Overview • Objective: to enable you to understand the basic framework and background of change management
Types of changes • Business process design • Six Sigma • Technology/system upgrades • Restructuring • Expansion or downsizing • Business model changes/new ventures • New marketing campaigns • Job redesign • Changes that impact suppliers • Changes that impact customers
Primary reasons for applying change management • Increase probability of project success • Manage employee resistance to change • Build change competency onto organization
Consequences to avoid • project failures • productivity loss • turnover of valued employees • delayed implementation or over-budget • disruption to customers and business revenue
What is Change Management? • Change Management is like Project Management, …but it is the “people side” of projects • Research shows that Change Management is the #1 success factor for project teams • Change management is proactively managing the people side of change to achieve the desired business results