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Aegis Learning Change Management. Engaging Learners. Aegis’ Training Concerns. How to get learners to actively engage in learning How to more effectively market training programs for maximum participation How to develop programs with maximum flexibility for when the strategy changes
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Aegis Learning Change Management Engaging Learners
Aegis’ Training Concerns • How to get learners to actively engage in learning • How to more effectively market training programs for maximum participation • How to develop programs with maximum flexibility for when the strategy changes • How to create a rich experience for diverse learners utilizing diverse systems
Aegis Touchstones Touchstone – a physical or intellectual measure by which the validity or otherwise of a concept can be tested
Engagement Touchstone - Flintstone Simple • Also known as “High Tech rocks” • Easy to use Media Portal • Easy to use LMS interface • Easy to use course navigation • Easy to use diagnostic tools for troubleshooting • Easy access to catalogues of content
Engagement Touchstone - Appropriate Deployment Strategies • E-courses • Video on demand • Mobile assessment
Engagement Touchstone - Match Content ROI to Learning Strategy • Interactivity levels – High, Med, Low • Content chunking – 30 minutes max attention span • Make the business case (High) • Sales • Fraud and Ethics • Job Specific • Operations Performance
Aegis Brand Touchstone • Build a recognizable brand that adds value • Promote the brand at every opportunity • Printed materials • Posters • Interface look and feel • Email headers
Aegis Marketing Touchstone – Multiple Channels to Reach the Audience • Start with on-boarding • 3 panel brochure in offer letter • 800 Welcome message from VP Training • Video Orientation • Access ASK on first day – Orientation Ecourse • Self registration if needed • Complete first course on first day • Welcome email with required courses to all new learners at Aegis
Aegis Development Touchstone – Video is Flexible • Self contained media studio • Camera • Teleprompter • Editor • Video works great for: • New products, programs, courses, announcements • Stream video in courses • Broadcast webcasts
Aegis Development Touchstone - Focus on a rapid development strategy • Aegis has over 100 job custom courses • Tight integration with our development partners allows our team to focus on our clients needs • Developing content is easy, maintaining is a nightmare without rapid development processes.
Aegis Development Touchstone - Integrate development process with development partners
Aegis Technical Touchstones Integrate user support with centralized help desk • Use company standards for developing training infrastructure • Integrate diverse systems into a seamless network experience • Intranet • Web Collaboration • LMS • Project Management • Media Portal • Self help for technical issues
Wrap-up Touchstones • Flintstone simplicity • Appropriate deployment strategies • Match content strategy to ROI • Build a recognizable brand that adds value • Market using multiple channels • Send them down the funnel • Video for flexibility • Rapid development • Integrate development process • Company standards for new infrastructure • Self help for technical issues