Warren Lyne

1. Warren Lyne Introducing Your Own Marketplace App Stores with Software Management!

4. Who Had the Bright Ideas ? • Great Product with even Better Distribution

5. Similar Models

6. Current Problem with Software Awareness Apps Everywhere! Where to Go to Find Them ? How Will They Be Procured?

7. 3 Concerns from IT and Business Units

8. How Do We Address These Concerns = = = • Increase Customers and Access

9. Welcome the BMC Marketplace Private Centralized Store Supplier and Vendor Portal Direct App Publishing Multi-Tenancy w/ Purchasing Cloud, Desktop and Mobile

10. Add the Power of the BMC Appzone IT Controlled App Management Internal Distribution Tool Software Request Workflow License Insight and Assignment Cloud, Desktop and Mobile

11. How Do They Work Together IT Department Suppliers Stock & Promote Request Purchase & Procure Partners& Vendors Employees

12. Appzone With MyIT • Self-Service IT on Any Device • IT services from one application on desktop and mobile • Find and install applications from any Device • Front-End for SRM to deliver streamlined service requests • Enhances Employee productivity and reduces IT friction • Approval Workflows, automated asset management and instantaneous efficiency

13. Coupled with Footprints or SCCM for Direct Install • Footprints for Software Packaging & Provisioning • BMC Footprints Asset Core • Package and autoload/provision software assets • License Tracking and Management • Clawback of desktop applications • Appzone sends App Request to Install Engine: • Pre-licensed/allowed are silently installed without desktop install privileges • Can install applications remotely from mobile device request Employees Install Desktop Software Software Clawback View available desktop packages Install Desktop Software and Receive Updates IT Admins Package and Provision Desktop Software Or

14. Coupled with Remedy SRM for Request and Tracking • Remedy management of app requests and licenses • Enables requests from Catalog of All Apps • Automatically import all company apps • Single management interface for all requests • Create tracking tickets and SRD process • Approval Workflow Enabled • Apply automated or manager approved workflows to requests • Reduce service tickets and manual resources to approve request Employees Request and Receive Software and Services App Requests Service Requests SR Updates & Notifications IT Admins Track and Fulfill Software and Services Remedy SRM

15. The BMC ITSM Solution for Software Asset Ownership Software Self Service Employees Discover & Install Software Request and Approve new Software and Hardware License Reconciliation ITSM Suite App Packaging App Provisioning IT Admins Software Discovery License, Package and Manage Software Request and Track Asset Management Asset Discovery License Purchases Upload Product or Collaborate with other Vendors Search and Purchase Products IT Purchaser Vendors & Suppliers Manages IT Budgets Develop Product Or Resell with Value Add Asset Store

16. Appzone with the ITIL Lifecycle Phases • How Does it Fit into our ITSM Capabilities ? • Request and Support: • SRM automation – create tickets for software request and auto approve • SC integration – pull software titles from Service Catalog • CM automation –enable a Change Request to be sent • Provision and Configure: • Workspace and Device Automation – works with MDM and mobile to distribute and install software directly • Application Automation – enable automated install and delivery of software (Asset Core/SCCM for desktop, CLM for cloud) • Govern and Control: • Asset Management – facilitates License view and Reconciliation (retracting a license) with reporting for cost analysis • Integrate and Orchestrate • ADDM and CMDB – view license data and software catalog, help with dependency mapping • Universal App Store for single point view of all company software

17. OUR ASK OF YOU Request a Free Trial and Showcase