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Communication & Social Styles

Communication & Social Styles. Administrative Professional Series. Communication. Necessary tool for understanding It is a social function Two-way process Tries to accomplish four basic things. Communications Four Basic Goals. To be understood. To understand.

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Communication & Social Styles

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  1. Communication & Social Styles Administrative Professional Series

  2. Communication Necessary tool for understanding It is a social function Two-way process Tries to accomplish four basic things

  3. Communications Four Basic Goals To be understood To understand

  4. Communications Four Basic Goals To be accepted To get something accomplished

  5. Factors Influencing Communication Context – The situation in which the communication takes place. Interpretation – The receiver determines the intent of the message through the message content Feedback – Is interpreted as a follow on message which, in turn, creates more feedback Barriers – Obstructions to effectively getting your message correctly interpreted Semantics – The meaning of words or an interpretation of the meaning Jargon – Vocabulary peculiar to a particular trade, profession, or group Acronym – A word formed from the initial letters of words in a phrase

  6. Social Styles

  7. Driver socialstyle Assertive Action oriented Focus on task Control emotions Trust facts and data Quick to assess Get into the action

  8. ExpressiveSocial Style Assertive & action oriented Energetic Trust and use intuition Develop relationships Flexible & spontaneous Enjoy creative challenge

  9. AmiableSocialstyle Warm & friendly Focus on people Work in harmony Trust & use intuition Open to others Supportive & Understanding Dependable & agreeable

  10. AnalyticalSocialstyle Think things through Trust data and facts Analyze a situation Self disciplined Attentive to details

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