1 / 15

Interacting with Your Hospitals

Interacting with Your Hospitals. Joseph Ouslander, MD Florida Atlantic University Gerri Lamb, PhD, RN, FAAN Arizona State University Laurie Herndon, GNP Mass Senior Care Ruth Tappen, EdD, RN, FAAN Florida Atlantic University

jerzy
Download Presentation

Interacting with Your Hospitals

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Interacting with Your Hospitals Joseph Ouslander, MD Florida Atlantic University Gerri Lamb, PhD, RN, FAAN Arizona State University Laurie Herndon, GNP Mass Senior Care Ruth Tappen, EdD, RN, FAAN Florida Atlantic University Jo Taylor, RN, MPHThe Carolinas Center for Medical Excellence

  2. Interacting with Your Hospitals Have you had challenges interacting with your local hospital(s)? What have you done that has been successful?

  3. Interacting with Your Hospitals Video Clip Examples of information transfer – both bad and good, and how the latter can prevent a hospitalization

  4. Purpose of the Transfer Checklist and Resident Transfer Form Interacting with Your Hospitals • Provide essential information to emergency department staff that will lead to the most appropriate evaluation of your resident • Insure that the safe handoff of your resident to the emergency department

  5. Interacting with Your Hospitals TheResident Transfer Form and Transfer Checklist Envelopeare tools for facility staff to effectively communicate information critical to evaluating the resident to hospital staff

  6. Interacting with Your Hospitals • The Resident Transfer Form has two pages. • The first page has information that ED physicians and nurses identified as essential to make decisions about the resident.

  7. Interacting with Your Hospitals • The second page of the Resident Transfer Form MAY be sent to the ED within 7-12 hours of the transfer, especially if the transfer involves a 9-1-1 transfer or if the resident is unstable on transfer. • If the transfer is non acute, it is likely more efficient to send both pages at the same time.

  8. Implementation Strategies Interacting with Your Hospitals • Remove old forms from the units • Consider contacting printer to have forms printed on NCR paper • If not on NCR paper, forms need to be copied and one copy needs to stay in the facility

  9. Interacting with Your Hospitals This Transfer Checklist can be printed or taped onto an envelope, and is meant to compliment the Transfer Form by indicating which documents are included with the Form

  10. Implementation Strategies Interacting with Your Hospitals • Notify your local Emergency Departments • Notify your EMS/Ambulance Services • Consider alternative format for checklist

  11. Interacting with Your Local Hospitals Interacting with Your Hospitals • Schedule in-person meetings • Offer a tour of your facility • Create an agenda • Start with who staff you already interact with on a regular basis • ED staff • Case Managers • Emphasize 2-way communication • Set mutual expectations

  12. Interacting with Your Hospitals Make Sure the Hospital Knows Your Facility’s Capabilities • This tool can be posted in the ER and in Case Managers’ offices

  13. Interacting with Your Hospitals Information Transfer From the Hospital

  14. Interacting with Your Hospitals Information Transfer From the Hospital FHA – FADONA – FMDA – CARES – AHCA Readmission Initiative Draft, October 2011

  15. Interacting with Your Hospitals • Questions? • Comments? • Suggestions? jousland@fau.edu

More Related