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SPrint: A Smart Printing Service for Siebel Center

SPrint: A Smart Printing Service for Siebel Center. Imranul Hoque , Sonia Jahid , Ahsan Arefin {ihoque2, sjahid2, marefin2} @ illinois.edu Department of Computer Science University of Illinois at Urbana-Champaign. Motivation. User Perspective Feedback based printing

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SPrint: A Smart Printing Service for Siebel Center

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  1. SPrint: A Smart Printing Service for Siebel Center ImranulHoque, Sonia Jahid, AhsanArefin {ihoque2, sjahid2, marefin2} @ illinois.edu Department of Computer Science University of Illinois at Urbana-Champaign

  2. Motivation • User Perspective • Feedback based printing • Enhanced printing experience (shorter time, redirection, etc.) • Administrator Perspective • Accounting • Provisioning • Community Perspective • Go green! (Less paper, less toner, less power)

  3. SPrint Features • Policy-based Printing • User policy (e.g., list of preferred printers, maximum waiting time, etc.) • Administrator policy (e.g., maximum page length) • E-mail Feedback • Monitoring • Administrator: top users, printer usage history, printer status history, user history, etc. • User: printer status, usage history, etc.

  4. System Architecture Web Application Status Daemon Print Server SNMP Database Mediator Smart Printing Module E-mail Module Accounting Module

  5. Policy Based Printing Print Server SNMP Database Mediator Smart Printing Module E-mail Module Accounting Module

  6. Monitoring Web Application Status Daemon SNMP Database Accounting Module

  7. Implementation Details • Print Server: CUPS • Database: MySQL • Web Server: Apache Tomcat • Web Application: Struts • Deployment Details: • Print Server: magellan.cs.uiuc.edu • Web Site: http://pytheas.cs.uiuc.edu:8084/sprint

  8. Monitoring: Screenshots

  9. Smart Redirection: Screenshots

  10. Interesting Directions • Loss due to printing same document multiple times by same user • User habit from user’s print policy/print history • Optimal printer placement based on print load • Auto redirection based on user location

  11. Questions?

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