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SBX IP Product Overview Including version 3.5 features

SBX IP Product Overview Including version 3.5 features. Agenda. Introduction Sales Points/Features Product Components. Introduction. SBX IP Solutions for SMB. Powerful Basic Telephony Services/Cost Effective.

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SBX IP Product Overview Including version 3.5 features

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  1. SBX IP Product OverviewIncluding version 3.5 features

  2. Agenda • Introduction • Sales Points/Features • Product Components

  3. Introduction

  4. SBX IP Solutions for SMB Powerful Basic Telephony Services/Cost Effective SBX IP basic service unit provides a variety of features for enterprise communications including VM, CID as basic services Expansion & Converged System SBX IP will scale from its current configuration to a larger configuration. Also, VoIP technology, allows SBX IP to offer IP extensions, system networking, and SIP trunks. Simplified Architecture/Easy to Use Its simplified architecture provides plug & play facility with full hybrid extensions scalability up to 12x48 (33x48 with T1/PRI) capacity and user friendly OAM tools.

  5. Value Proposition for SBX IP Robust Voice Mail Features Optimized SMB Converged KTS Voice Mail E-mail notification, cascade mbx, admin mbx Auto Attendant 70 levels/greetings Basic service unit with no options Powerful telephony features such as CID, LCR, SMDR, UCD, Conference, LAN connection Call cost control, etc,. 100s of features Advanced IP Telephony System IP Networking IP telephones SIP trunks

  6. SMB Converged System Full converged telephone System for SMB • SMB telephone system reaching 12 x48 in 3x8 or 3x16 increments • Caller ID service for CO line & SLT • Robust feature set, Conference, SMDR, LCR, toll restriction, hot desk, paging, tenant grouping, automatic scheduler • Other services for enterprise communications • External door phone control, External paging interface, External music source interface, RS232 or LAN administration • User friendly install/setup

  7. Advanced Optional Features Latest digital key system providing advanced optional features • Built-in type auto attendant/voice mail service • 4 ports / 8 hours • 70 levels CCR, One touch record, call screen, e-mail and outbound notification, cascade mailbox • Remote system access (LAN, Modem) for maintenance with GUI interface program • Hybrid ports can be wired either as digital or analog extension

  8. IP Telephony Support IP enabled telephone system • IP Endpoint support (teleworker) • IP Networking for multiple office connectivity • SIP trunk capability • Simply add a VoIB card to enable functionality

  9. Sales Points/Features

  10. Optimized SMB Hybrid KTSFlexible Configuration Digital Extension 48 Ext. Analog Extension - SLT, FAX PSTN Max. 12 Analog CO -or- 1 T1/PRI and 9 analog CO • Simplified Configuration for Operation & Expansion • Full hybrid extension, station ports can be configured as digital OR SLT • Automatic fax tone detection for PSTN • Card expansion in each cabinet (3/08>6/16>9/24 or 9/32>12>32 or 12/48>33x48 maximum with a T1/PRI board

  11. Optimized SMB Hybrid KTSAdvanced built-in services – CID display • Caller ID display on digital & analog extensions • CID detection from PSTN line (name and number) • CID distribution by ring assignment, follows call transfer • CID for single line extensions 123-4567 CID SLT Call Transfer PSTN 123-4567 Digital Keyset 123-4567

  12. Optimized SMB Hybrid KTSAdvanced built-in services - Conference • Simplified Collaboration • Conference room – 15 users/9 conference rooms • Optional password entry • Attendant station can view # of parties in room, cancel • Conference – multi-line conference, add-on conference Mobile Network Ext. 108 DISA PSTN Ext. 101 Conference Room #1~#9 Ext. 100

  13. Optimized SMB Hybrid KTSUser friendly administration Digital Terminal Admin • On-site & off-site Maintenance – RS-232c, Modem, Ethernet • Telephone programming • On/off line programming, diagnostics, sw upgrade, database • User Tools! • Speed editor for speed dial • User-level admin program – adjustable level program Data Network Maintenance Console Off-site (Remote) Maintenance PSTN On-site maintenance Dial-up Connection

  14. Navigation pane Search by PGM code Individual or range program Optimized SMB Hybrid KTSUser friendly administration

  15. Optimized SMB Hybrid KTSUniform Call Distribution • 10 groups / 24 members per group • RAN announcements (2 per group) • Primary, secondary • Agent Functions: • Login/Logout • Agent on/off duty • Overflow timer/Alternate group • Music Source per group • Wrap up timer • Supervisor Functions: • Monitor Agent • View CIQ on LCD • Record agent calls • Reroute an incoming call to another destination • Change overflow destination, overflow time, and wrap up time

  16. Optimized SMB Hybrid KTSVoice Mail/Auto Attendant • 4 port / 8 hour capacity • VMIB can be used for RAN announcements • 70 CCR routes/greetings • Route to sta, hunt, mbx, mbx owner, opr, directory, • Day/Night/Weekend greeting types • Auto schedule • Integrated administration • Greetings and setup • TUI and GUI

  17. Optimized SMB Hybrid KTSVoice Mail/Auto Attendant • User functions: • One-touch record • Outbound notification (interval/retries) • Caller ID callback • Forward message (w-w/o pre-amble), send message, save message, delete message, ffwd/rew, pause/start, skip msg • Future delivery, confirm message receipt • Temporary greeting • Administrator mailbox • Distribution list (5 per mbx) • Remote access to mailbox • Direct transfer to mailbox

  18. Optimized SMB Hybrid KTSVoice Mail/Auto Attendant • System functions: • E-mail notification of voice message (no .wav file attachment) • Date/time, message length, CallerID • Virtual mailboxes (50) • Class of Service (5) • Announce only mailbox type • Remote recording of CCR greetings

  19. Optimized SMB Hybrid KTSCall Processing Features • Call forwarding station, manual/preset, external • Call forwarding CO preset • Hot desk to support mobile or remote workers • Call coverage (stations and groups) • SMDR and Traffic reporting • Account Codes (Verified, non-verified, walking COS) • Hunt groups (Circular, terminal, all ring, or pickup types) • Weekly scheduler for time of day modes • Tenant Service 5 groups (ATT, ICM dialing, co-access, scheduler)

  20. Advanced IP Telephone SystemIP Applications • The SBX IP system can simultaneously support several IP applications with optional hardware: • SIP trunks, IP extensions, IP system networking • Max. 8 Channels per system (4 channel VOIP card + 4 ch. VOIP exp. Card) • QoS (Diffserv), G.711, G.723.1, G.729,G.729A , NAT traversal Branch #1 IP Network IP Phone SIP Trunking SIP Carrier

  21. Advanced IP Telephone SystemsSIP Trunks • Cost Savings Over Traditional Copper • Traditional copper is there for failover • Certification with multiple carriers in process • CommPartners, IP 1, Bandwidth, Cbeyond, BandTel • DID routing tables SIP Proxy SIP Operator Networking IP Network SIP Trunking SIP Server Platform

  22. Advanced IP Telephone SystemIP Switch for IP Extensions IP Phone • Remote IP extensions – Max. 16 (does decrement from 48 station count) • IP Endpoint choices: • New 8012/8024 models! • 3808/3824/3825 desktop IP telephones • 3818 Nomad softphone • 3817 NomadIP WiFi phone IP Phone IP Network LAN Remote Extension IP Softphone PC IP Phone IP Softphone Laptop PC

  23. Advanced IP Telephone SystemIP Networking • IP Networking • Net Call • Identification Service • Transfer • Call Forward • Conference • Do-Not-Disturb (DND) • CO Transit – In / Out • Message Waiting Indication • Absent Text Message • Centralized VM / Attendant • Centralized SMDR for Transit Call • Busy Lamp Field (BLF) • Net Follow-Me Forward Branch #1 Branch #N (Max. 72 branches) IP Networking Centralized ATD BLF Manager Headquarters

  24. Product Components

  25. Product ComponentsKey Service Unit (BKSU, EKSU) • Basic KSU - BSKU • Line/Ext. interface • 3 Analog PSTN & 1 digital+7 Hybrid Ext. • Supports 3x8 expansion or T1/PRI expansion board • PSU with ring generator • Other service units • 1 Power failure back-up • Battery Back-up circuit • 1 External Paging, 1 MOH interface • 1 RS-232C • 1 Alarm, 1 relay • RJ-45 for Ethernet connection! • Expansion KSU – EKSU • Line/Ext. interface • 3 Analog PSTN & 16 digital Ext. • Supports 3x8 or 3x16 expansion board • PSU with ring generator • Other service units • 1 Power failure back-up • Battery Back-up circuit Basic KSU Expansion KSU

  26. Product Components • CO Line and Hybrid Board (3 CO + 8 HYB) • External • Provides 3 circuits Loop start CO line interface. • DTMF or pulse signaling to line • Loop current detection • FSK & DTMF CID detection • Call progress tone detections • PFT circuit [CO1  the last SLT port (STA8) • Internal • Provides 8 digital Stations or 8 SLT station circuits • FSK & DTMF CID detection and Generator • +36V Power Circuit for SLT feeding • SLT feeding Current is 20mA at 600ohm loop impedance

  27. Product Components • CO Line and Hybrid Board (3 CO + 16 Digital) • External • Provides 3 circuits Loop start CO line interface • DTMF or pulse signaling to line • Loop current detection • FSK & DTMF CID detection • Call progress tone detections • Internal • Provides 16 digital Stations • FSK & DTMF CID detection and Generator 27

  28. Product Components • T1/PRI and Hybrid Board (1 T1/PRI + 8 Hybrid) • External • Provides 1 T1 or PRI circuit • ANI and DID capability • Full or fractional T1 • No CSU • Internal • Provides 8 hybrid Stations • FSK & DTMF CID detection and Generator 28

  29. Product Components • MODEM Board • MODU analog modem connection for remote administration • Installs on the MBU • Supports Bell, ITU-T, V.34, V.32BIS, V.90 Protocol • 300bps up to 24Kbps speed rate • Automatic rate negotiation

  30. Product Components • Voice Mail Interface Unit • VMIU provides 4 channel Record/Play • VMIU provides Time & System prompt • All message are saved in Flash memory • Max record time • Prompt: 8 Min. • System Greeting: 24 Min • User record time: 475 Min • Max. Number of User Voice Message: 800ea • Note : User Greeting does not lost by system power off or reset • because of this message is stored in FLASH memory

  31. Product Components • Voice over Internet Protocol Interface Board • VOIB can be installed on the basic MBU • Provides the Ethernet interface for S/W applications and VoIP features • Optional VoIP daughter board (VOIU) • Maximum Capacity: 8 channels • VOIB provides four(4) VoIP channels • VOIU provides four(4) VoIP channels

  32. Product Capacities

  33. Product Capacities

  34. Product Description & Part Numbers

  35. Product Description & Part Numbers

  36. Product ComponentsDigital & IP Keysets • Features: • 3 x24 LCD Display • Speakerphone • 24 flexible buttons (red/green LEDs) • 2.5mm Headset jack • 7 fixed buttons • 3 soft keys • Navigation key 24-button IP Executive Phone

  37. Product ComponentsDigital & IP Keysets • Features: • 2 x24 LCD Display • Speakerphone • 8 flexible buttons (red LEDs) • 2.5mm Headset jack • 5 fixed buttons • Message indicator 8-button IP entry level Phone

  38. Product ComponentsDigital & IP Keysets • Features: • 2 x24 LCD Display • Speakerphone • 24 flexible buttons (red/green LEDs) • 2.5mm Headset jack • 5 fixed buttons • Message indicator • 3 Soft keys • *Will not support the backlight function STSe 24-button Digital Phone

  39. New DECT cordless Phone • Features: • Backlit Display • Speakerphone • 4 flexible buttons • Headset jack • Vibration mode • 5 fixed buttons DECT cordless phone with base station

  40. Product Components Door Phone 48-button DSS

  41. Other Benefits • Each SBX IP is packaged with 2 FREE NomadIP softphones • Just add the VOIB card! • Networking, EZPhone • 60 day demo key can be activated to allow customer to try the features, great selling tool! EZPhone Interface, Address book view

  42. Packaged & priced competitively for small businesses Cost-effective feature-rich converged platform Feature Rich Creates a professional image for smaller organizations with robust Voicemail, Auto Attendant solution and flexible call routing/handling capabilities Future-Ready with IP Built-in Provides advanced functionality to support workplace or growth requirements 5 Year Warranty! All components Summary

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