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Pathways for all

Pathways for all. Raising aspirations Promoting mobility Improving wellbeing. Overcrowding in Camden. The demand - severe shortage of family size accommodation The impact - negative impacts on the well being of families The frustration - households focus on securing bigger homes.

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Pathways for all

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  1. Pathways for all Raising aspirations Promoting mobility Improving wellbeing

  2. Overcrowding in Camden • The demand - severe shortage of family size accommodation • The impact - negative impacts on the well being of families • The frustration - households focus on securing bigger homes

  3. We talked to overcrowded families • Increased priority to move • Higher priority when their homes were very small • To improve life whilst living with overcrowding • Practical solutions and assistance to manage space at critical times • Information about alternative housing options.

  4. A versatile approach • Reviewed our Allocations Scheme to give far greater housing priority to overcrowded families • A new under-occupation strategy to help tenants choose to move identify under-occupiers within our stock a personalized approach to casework • Improve life whilst living with overcrowding

  5. Pathways for all – moving forward • To address housing need within the social sector • To address the barriers to mobility • To raise aspirations, increase opportunities & improve family wellbeing

  6. Structure and resources Mobility Work & Lifeskills Team • Team manager & 8 Personal Options Advisers • Under occupation adviser • Flexible outreach work Partnership Opportunities Team • Team manager & 2 Partnership officers • Money Advice Specialist • Mutual Exchange & Incentives Officer

  7. Targeting the Service • Social housing tenants & their families • Making best use of stock – tackling overcrowding & under-occupation • Increasing mobility – using the HNR to target • New Home – New You

  8. Delivering the service • A holistic assessment • Apply a life-coaching model over an intensive 3 month period • Multiple home visits • A personal action plan - incremental tasks for both adviser & client

  9. Capturingoutcomes • Outcomes linked to the action plan and claimed incrementally • Soft as well as hard outcomes to motivate both adviser & client • Cases closed after 3 months on average, many with a pre-set review date • Cases are re-opened on review or further outcomes recorded

  10. Meeting housing need • New housing need assessments 212 • New registrations for mutual exchange 53 • New applications for LCHO 9 • Tenants moved into the PRS 6 • Adult non dependants moved to the PRS 3 • Home adaptation plans approved 21 • Families offered space saving furniture 33

  11. Training & employment • New ETE assessments 182 • Referred for IAG 32 • Engaging with IAG 39 • Referred for voluntary work 8 • Taken up training courses 7 • Entered employment 2 • Access to work grants made 3 • Childcare place secured 1

  12. Money management & debt • New assessments 131 • Family incomes increased 5 • Grants or loans applied for 5 • & paid 4 • Personal budget plans agreed 2 • Debt repayment plans agreed 3 • Negotiations with creditors completed 5

  13. Health & wellbeing • New assessments 179 • Referred to WISH services 48 - warmth, income, safety & health • Referred to & engaging with family support services 15 • Child welfare grants made 9 • Referred to counselling services 3

  14. Targets & performance

  15. Holly Marshall Pathways for all Tel: 020 7974 5801 Holly.marshall@camden.gov.uk

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