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Ubicomp: What's it good for?. David Knight. User-centered design Value-sensitive design. Humanistic Research Strategy. Current focus is misguided Technology feasibility Scenario innovation Basis: Purpose in life is to develop talents and use them for the service of humanity.
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Ubicomp: What's it good for? David Knight
User-centered design Value-sensitive design Humanistic Research Strategy • Current focus is misguided • Technology feasibility • Scenario innovation • Basis: Purpose in life is to develop talents and use them for the service of humanity Ubiquitous Computing
Humanistic Strategy Process Research Goals Relevance Understanding Empowerment Sequential Iterative? Glue of the design stage design prototype evaluate Ubiquitous Computing
Relevance • Population trends • 40,000 ft view of society • Where are we going? • Identify opportunities for systems • Motivations and Actions • Needs: personal, navigational, socially determined • Market research is a poor method • Find new needs in people’s motivations Ubiquitous Computing
Understanding • Ethnography • Ethnomethodology • Go beyond description to modeling • Limitations in models • Turntaking approach • Bodystorming • Can vary from on-site to pretend • Simulation • Find preconditions for design • Cost? Evaluation? Ubiquitous Computing
Empowerment • EventTagger • Memory assistance for elderly • Supports user autonomy • CoffeeMug • Holds recently edited documents • Control is back in the hands of the user • InfoRadar • Location-aware messaging • Empowerment by subtraction Ubiquitous Computing
What’s it good for? • Where’s the killer app? • How different is this process? • How did they get details out of the data? • More costly or inexpensive? Ubiquitous Computing
Engaging Experiences • Calm computing is failing us • “Hard” vs “Soft” ubicomp • Proactive computing >>> proactive people • Servant role is unrealistic • Making computers human • A new agenda • Don’t hide the computer • use it as a tool Ubiquitous Computing
Play and Learning • Sandbox - physical digital place • Design environments for non-experts tocreate systems • Is this UbiComp? • Profitability • Challenges and issues for designers? Ubiquitous Computing
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Scientific Practices • Environmental science • Sharing information • Information overload • Interaction techniques Ubiquitous Computing
Persuasive Practices • Allow people to change their behavior • Nintendo’s Pocket Pikachu • Pedometer to monitor physical activity • Emotional attachment to virtual pets Ubiquitous Computing
Ethical Guidelines • Challenges • Quality of interaction • Privacy related choices • “Now is the time” • Is this a critical point in time? • …or is it always “the sooner the better”? • Impact on civil liberty • Many people will feel violated • Some people may welcome being watched Ubiquitous Computing
Ethics in Ubicomp Principle 0 First, do no harm Principle 1 Default to harmlessness Principle 2 Be self-disclosing Principle 3 Be conservative of face Principle 4 Be conservative of time Principle 5 Be deniable Ubiquitous Computing