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Chapter 3 Draft

Chapter 3 Draft. Objectives be able to draft a letter. Begin to write a letter ( draft ) by working through all five stages of Writing Process. two strategies for draft: 1) Keep writing 2) Don't edit. LETTER TO MR PERRY: SITUATION Situation:

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Chapter 3 Draft

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  1. Chapter 3Draft

  2. Objectives be able to draft a letter NEUSchool of Business & Administration

  3. Begin to write a letter (draft) by working through all five stages of Writing Process. two strategies for draft: 1) Keep writing 2) Don't edit NEUSchool of Business & Administration

  4. LETTER TO MR PERRY: SITUATION • Situation: • Mr Robert Perry deposited a cheque through 'Quick Deposit' into his Premier account. • The bearer's name on the cheque, Mr. Robert Pery, was not exactly the same as the name on the account, Mr. Robert Perry. • The money was not credited to his account. NEUSchool of Business & Administration

  5. Solution: • Mr. Perry needs to ask the drawer to write another cheque, making sure the name is exactly the same as on the account card. • Then, the money can be deposited into his account. NEUSchool of Business & Administration

  6. LETTER TO MR PERRY: TASK • You are a Customer Relationship Officer. • Your manager ask you to write a letter to Mr Perry. NEUSchool of Business & Administration

  7. Mr Perry's details are as follows: • Address: Flat 3A, Bayshore Tower, Mary's Point, Vancouver • Account no: 613 556556 888 • Cheque no: 60263 • Payee name: Mr. Robert Pery • Name on account record: Mr. Robert Perry NEUSchool of Business & Administration

  8. What will you do next? Remember: there are five stages in Writing Process. You always need to begin with the first stage. 1) Plan 2) Organize 3) Draft 4) Revise 5) Edit NEUSchool of Business & Administration

  9. LETTER TO MR PERRY: PLANNING • WHY are you writing to Mr. Perry? • (2) WHAT do you want Mr. Perry to do? • (3) WHAT does Mr. Perry need to know? NEUSchool of Business & Administration

  10. Writer's Purpose - To explain the situation (why the cheque was not accepted) - To propose / suggest a solution • Reader's Response • - To understand why the cheque was not accepted • - To accept our suggestion • Reader's Information • - The name on the cheque needs to match the name on the account card • - The writer of the cheque needs to issue another cheque with the correct name NEUSchool of Business & Administration

  11. LETTER TO MR PERRY: ORGANISING Now that you've completed your plan, you need to organise it. Salutation Opening (Background & Purpose) Facts (Reader's Information) Action (Reader's Response) Remarks NEUSchool of Business & Administration

  12. Salutation: Dear Mr. Perry: • Opening: refer to "Quick Deposit" cheque apologise that cheque cannot be accepted writing to explain situation and suggest solution • Facts: explain that name was misspelled explain that name on cheque needs to match name on account card • Action: ask the writer of the cheque to issue another one • Remarks: hope information is useful NEUSchool of Business & Administration

  13. LETTER TO MR PERRY: DRAFTING you can draft the letter to Mr Perry. Remember the two strategies when you draft: Keep writing Don't edit. NEUSchool of Business & Administration

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