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PROJECT SUCCESS THROUGH FACILITATED PARTNERING: UNLEASHING THE POWER OF COOPERATION & TEAMWORK. Features of our Process . Teambuilding Alignment of roles and responsibilities Help each other succeed Establish effective communication Use time as a precious resource
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PROJECT SUCCESS THROUGH FACILITATED PARTNERING:UNLEASHING THE POWER OF COOPERATION & TEAMWORK
Features of our Process • Teambuilding • Alignment of roles and responsibilities • Help each other succeed • Establish effective communication • Use time as a precious resource • Utilize an experienced third party facilitator • Collaborative: • Definition of success • Commitment to success • Development of a “Charter” • See next slide for an example of a charter developed in a “Partnering Workshop” with another vital U.S. Government customer (reference is available)
Benefits of our Process • The power of a committed team • The customer is involved throughout • Facilitates an effective requirements process • Effective, trustful communication • Cost, budget, and schedule realism • Expedited decision-making and progress • Issues are discovered and resolved early • Expectations and roles are clarified • People are empowered • People support one another’s efforts • Collaborative problem solving • Innovative solutions
Rules of Issue Elevation 1. Resolve problems at the lowest level 2. If necessary, elevate problems quickly and simultaneously 3. No jumping levels of authority 4. Do not ignore the problem 5. Make only decisions with which you are comfortable, elevate the rest
SEVEN PRINCIPLES OF PARTNERING 1. Selflessly Contribute 2. Align Everyone 3. Use Time as a Precious Resource 4. Help The Other Party Succeed 5. Communicate Every Which Way, and Often 6. Synergize Brainpower & Energy 7. Celebrate Often & Well
BENEFITS OF PARTNERING (1 of 2) • REDUCED LITIGATION EXPOSURE • FEWER COST OVERRUNS • BETTER QUALITY PRODUCTS • EXPEDITED DECISION-MAKING • MAY EXPEDITE PROJECT • SWIFT PROBLEM RESOLUTION • SUPPORT OF EACH OTHER • LOWER ADMINISTRATIVE COSTS
BENEFITS OF PARTNERING (2 of 2) • INCREASED INNOVATION • FEWER DELAYS AND DISPUTES • GREATER FINANCIAL SUCCESS • REDUCED “CYCLE TIME” • ISSUES ARE FOUND EARLY • ESCALATION IS AN EASY OPTION
PARTNERING KEYS • Commitment of All Stakeholders • Unambiguous Charter • Behave According to Charter • Help Others Succeed • Problem Elevation Process • Periodic Follow-up Sessions • Patience With Human Nature
4. FOLLOW-UP • PERIODIC EVALUATION • USE THE EVALUATION FORMS • PUBLISH THE RESULTS • DO SOMETHING • REGULAR FOLLOW-UP SESSIONS • FACILITATED • RENEWING • DATA GATHERED • PROBLEM SOLVING
5. CELEBRATION • Recognition • Simple Rewards • Letters that Say “Thank You” • Names in Articles • Team Cash Awards • Picnics • Pizza Meetings • Etc…. Be Creative