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SWE 4783 Fall 2016

This project aims to examine the designer's discourse in email interface design, exploring the progression from novice to expert discourse. The goal is to identify the dynamically represented elements and discover the "bridge" between known and unknown aspects through user experimentation.

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SWE 4783 Fall 2016

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  1. Interaction Project:Project start 50pt-due Nov 17 in class Project final75pt-due Dec 1 in classProject presentation50 pt-Sign up appointments Tuesday 11/29 to Thursday 12/1 SWE 4783 Fall 2016

  2. Goal for the Interaction Project • To Examine the designer’s Deputy Discourse for an email interface • Novice discourse then expert discourse • Find the dynamically representation • Notice the learned progression • Discover elements known to user and aspect never seen/experienced by user and the unknown aspects are “bridge” intuitive. (“bridge” = via user experimentation)

  3. Project StartInvestigate your current email system

  4. Models for understanding language • Language is CONSTRUCTED by people to produce meanings within their culture • It is only when we name objects and events that they are given meaning and definition • The social contract of language means that we agree to use the same language as everyone else so they understand us. • We can however play with the language of our society through signs, codes and patterns as well as words. Email Message Header Body Attachment What is an email? What is an email message?

  5. Rise of mobile community • Instant messaging • Short messaging “texting” • 70% Hungarians text • 32% South Africans have mobile phones • 2.8 million Internet access Why are online communities important? • Many people use them • 110,500+ UseNet News Group • 36,000 active per day • 178m messages in 2002, up 13% since 2001 • 1/3 Americans used online groups (Pew, 10/01). • For example, approximately 1 in three Americans went on line in 2001 to develop deeper ties with their local community. Many also accessed health, support and other types of community.

  6. Interface Environment Style • Question: • What is the look and feel of email?

  7. What features are important to you? Who will be the user in your Project? What features are important to your user? Personalization of email Attachment features Search / Filter features Organizational features Address Book Activity Management Protection

  8. Project Start I. Investigate your current email in a Start Session. • Plan three tasks for your start session. Look at the features on previous slide and make one task a feature you have not used before. Document the 3 tasks as specific goals. • Plan your utterances as *tags* (see next slide) • Time/ location of your start session • Demographics (include usage frequency, usage history, etc) • Task T0 – (Just like ULAB. First describe what you see) • interface communicability • Perform Task T1, T2, and T3 –Using Norman’s 7 states of cognition 1. Goal 2. Intention 3 and 4. Specify and execute the Action 5. Perceive the system state (Here I want you to use the *tags* on next slide. 6. Interpret the system state 7. Evaluate the system state with respect to the goals and intentions Give a table with the raw data of screens, intent/thoughts/comments, and actions for your accomplishment of Task 1, 2, and 3. Review the boxes on pages 116 – 121 and provide an illustrated narrative of your interaction besides the raw data.

  9. Your book showed specific utterances as tags Looks fine to me What happened? Oops! Help Why Where is it What now? Please state your planned utterances Categorization of communicability

  10. Project Start (continued) II. Evaluate Communicability and the Designer’s Deputy Discourse • Your current email was designed by “Mary” Mary tells the user what? • which signs has Mary made available? What are the Meanings of the signs Give one specific “Speech act” performed by User (you) and designer’s deputy that both produce illocutions where: expression content intent bring perlocution(effect on the state of affairs).

  11. Project Start (continued) III. Evaluate Communicability and the Designer’s Deputy Discourse • Give the errors (failures) in your start session. Look at the next slide…. • Complete failures? • Temporary Failures? • Partial failures? • With respect to: • Visibility • Recall prior knowledge • Affordance • Feedback • Consistency • Simplicity • Simple and intuitive use Project Start is 50pt-due Nov 17 in class

  12. Errors in Semiotics

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