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South-East Glasgow ESOL Advice, Support and Entry (EASE) Service Workshop

South-East Glasgow ESOL Advice, Support and Entry (EASE) Service Workshop. Robin Ashton Kate Anderson. Purpose of workshop. Discuss and share knowledge of issues related to: the identification of barriers ESOL learners face in accessing ESOL actions which can help to remove these

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South-East Glasgow ESOL Advice, Support and Entry (EASE) Service Workshop

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  1. South-East Glasgow ESOL Advice, Support and Entry (EASE) Service Workshop Robin Ashton Kate Anderson

  2. Purpose of workshop • Discuss and share knowledge of issues related to: • the identification of barriers ESOL learners face in accessing ESOL • actions which can help to remove these • Examine the South-East Glasgow ESOL Advice, Support and Entry (EASE) Service.

  3. Activity 1 • Describe your learner to your group. • Discuss: • What issues would you need to consider in placing that learner? • How you would deal with these issues at your organisation?

  4. Activity 1: Feedback Possible Issues: • Learner availability • Cost of provision • Learner status (e.g. visa or asylum restrictions) • Location of provision • Non-ESOL support needs (e.g. childcare, literacy support, study support, etc.)

  5. More complicated than... Learner Provision Success!

  6. Activity 2 • Create a list of things an ESOL learner might need to know before choosing an appropriate ESOL course. • Discuss how these needs might be met.

  7. South-East Glasgow Context Learner needs: • Information and advice on: • available ESOL provision • learners’ own ESOL levels Solution: • ESOL Advice, Support and Entry (EASE) Service provided across the South-East Glasgow area.

  8. EASE Service: Essentials 1. ESOL Providers’ Network to: • Standardise level names • Share provision information 2. EASE Service provided across the area giving new ESOL learners access to: • An ESOL initial assessment undertaken by a qualified ESOL practitioner • A formal record of a learner’s current ESOL level accepted as valid by all ESOL providers • Information, advice and support to access appropriate local ESOL provision including maps and travel information

  9. EASE Service: Headline Figures 1,370 new ESOL learners interviewed in first 11 months of service operation Of the 859 learners interviewed between 01/04/09 and 30/09/09 • 77 nationalities were recorded. The largest group were those from Pakistan (21 %) • 82% EASE Service users provided a recognisable Glasgow postcode. Of these 50% were resident in the SE Glasgow area • 62% of all EASE Service users were offered a place on an ESOL course in the SE Glasgow area (80% of SE Glasgow only EASE Service users) • 42% of all EASE Service users took up an ESOL place in SE Glasgow (54% of SE Glasgow only EASE Service users)

  10. Ease Service: Place of Residence of Service Users

  11. EASE Service: Prioritisation of Local Residents

  12. EASE Service: Allowing Demand to Direct Supply

  13. EASE Service: Benefits For learners: • On-demand access to advice and information on own ESOL level and relevant local provision enabling learners to make informed decisions about their own learning pathway For providers: • Accurate demand information allowing provision supply to be tailored to meet demand

  14. EASE Service: Further Developments Additional Services: • EASE Service Study Support Packs • EASE Service website • EASE Service support worker City-wide expansion • CPP funded consultation exercise to scope out resource requirements for Glasgow-wide EASE Service

  15. Standardised Assessment:Further Information • What needs to be standardised? • level names • criteria of assessing learner output • What resources exist? • www.learnesol.com • Stevenson College report • Scottish Government developments (www.esolscotland.com)

  16. Robin AshtonLangside College0141 272 3615rashton@langside.ac.uk

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