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The Emergency Centre

The Emergency Centre. Sarah Lever – Head of Contracts & Service Improvement Joanne Martin – Urgent Care Review Project Lead. Rotherham CCG. Overview. What are we doing? Why are we doing it? How and what difference will it make to the people of Rotherham? When is it happening?

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The Emergency Centre

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  1. The Emergency Centre Sarah Lever – Head of Contracts & Service Improvement Joanne Martin – Urgent Care Review Project Lead Rotherham CCG

  2. Overview • What are we doing? • Why are we doing it? • How and what difference will it make to the people of Rotherham? • When is it happening? • How can partners get involved?

  3. What is an Emergency Centre? ‘A single urgent and emergency care system for the people of Rotherham. It will be supported by a diverse clinical team to provide responsive, quality care, ensuring the patient receives the right care first time, and sees the right clinician first time, 24/7 365 days a year’

  4. Is this just a name change?

  5. MODEL FOR THE EMERGENCY CENTRE 15/20 min’s for patient to be receiving treatment from booking in at reception Zone 3 – Assessment and Treatment Admit Stream 1 Diagnostics The most appropriate clinician to treat the condition Observation <24hrs Zone 1 – Reception Walk-in and Ambulance Patients Zone 2 Rapid Assessment Ambulance Patients (RAT) Discharge Stream 2 Alternative Level of Care Stream 3 Referred to Pharmacy/Back to GP/CCC Walk-in Patients Stream 4 Advice for Self Care Zone 4 – Self Management Stream 5 Direct referral to specialty e.g. gynaecology, stroke, max fax, ophthalmology Stream 6– Booked OOHs Apps

  6. What difference will it make to the people of Rotherham? • The new model is innovative and logical and makes sense from a patients perspective. It is focused on what is best for patients and staff, not based on long established views about roles of particular staff groups • Emphasis on having more experienced physicians at the start of patients journey adds real value and momentum • The ability in the model to flex capacity depending where the demand is most acute appears to follow the latest thinking around processing of patients • Workforce redesign is needed Rotherham not only because of a potentially dwindling workforce, but because the nature of healthcare is changing and the skills of the current workforce are not well matched to future needs. • This model has been developed by Rotherham Clinicians, following consultation with Rotherham residents and is based on local and national evidence. It truly meets the needs of Rotherham.

  7. Why do we need to reconfigure Rotherham’s urgent care services?

  8. When will all this happen ? Capital Development GO LIVE MAY/JULY 2016 IT Implementation Simulation Events Pathway Development Procurement Commences 2017 - 2018 Workforce Development Commences August 2014

  9. How can partners get involved?

  10. ?

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