Hosted Unified Communications: Ready to Face New Communications Challenges?

1. Hosted Unified Communications VoipNow Presentation http://www.4psa.com

2. Ready to Face New Communications Challenges? Is the telephony infrastructure integrated with the IT one? Can you send faxes by email? Are your call costs optimized? Are calls between branches free? Do you receive voicemails and faxes in your Inbox? Can you manage your telephony features from a browser window? Is Calling an Outlook contact as easy as clicking on it? Do you have a digital receptionist answering phone calls? Can you easily check whether employees are at work? Are your customer service and sales departments organized in calling queues? If your answer to any of the questions above is NO, then you should watch this presentation. 1 Hosted Unified Communications

3. What Is Unified Communications? Unified Communications (UC) enables companies to bring together multiple Internet communication channels such as voice, instant messaging, conference, presence, email, and groupware in a consolidated infrastructure that allows users to communicate in real-time anytime, anywhere. How does it work? How can you benefit from it? 2 Hosted Unified Communications

4. What Does it Mean for You? • Having fast, real-time conferences with partners and customers located anywhere in the world • Calling your partners, customers, and colleagues with minimal costs • Working from a hotel room 5,000 kilometers away as if you were in the office • Accessing all the company’s calls as well as the call records with a single mouse click • Easily check whether colleagues are present both when in and out of office • Allow customers to call your office by simplyclicking a button on your company’s website • Getting voice messages in your email Inbox when you are not available • Getting faxes in your email Inbox and sending faxes • from your email client as easily as sending emails 3 Hosted Unified Communications

5. Why Choose Hosted UC Services (UCaaS)? • No initial investment • Clear cost structure, predictable costs per user, pay-as-you-grow • No CAPEX, moderate Operating expenses (OPEX) • No expensive and no time-consuming projects to implement as in the case of on-premises on-premises solutions • No dedicated staff to manage andmaintain the software and infrastructure • Always updated with the latest industry improvements and developments • No disaster recovery plans required According to Radicati Group Report 4 Hosted Unified Communications

6. Meet Our Platform: VoipNow We use the leading software solution designed to provide Unified Communications to the SMB market. It is feature rich and provides next-generation services integrated with business applications. It comes with voice, video, presence, instant messaging, and faxing capabilities. Over 4 years of development and improvements. It is used by tens of thousands of companies around the world! 5 Hosted Unified Communications

7. Why Choose VoipNow? High-end PBX features: Call Center, IVR, FollowMe, Calling Card, Callback, Conference Rich Unified Communications:Instant messaging, presence, video, web accessibility, integration with messaging and collaboration servers Call savings and reliability: Always get the best price for a call Manage everything over the web: No complications, complete access to your communication platform. Add services for new employees, manage existing features, delegate administration. Wide range of phones and instant messaging clients: Any SIP standard compliant phone works with VoipNow. Even more, many phone models get automatically configured when provisioned. 6 Hosted Unified Communications

8. Forget About Your Old PBX! • Easily customize the behavior of your phone extension - Do not disturb, Call waiting, Incoming call filtering, FollowMe, Voicemail, Intercom, accessible over the web or on the phone keypad. • Powerful IVR system - Build your own digital receptionist: “Hello, this is ABC company, press 1 for sales, press 2 for technical support…” • Use email for much more -Receive voicemail messages and faxes in your Inbox, send faxes as easily as sending emails. • Manage your own conferences - Initiate, lead, and manage audio conferences with your colleagues, customers or business partners. • Set up a Call Center in less than 5 minutes! • Distribute calls from customers to the sales or support team, according to predefined algorithms. Monitor calls and check call center statistics, including the agents’ performance. 7 Hosted Unified Communications

9. Unified Communications: Much More than a PBX • Low-cost video communications - Enjoy video communications using soft phones and VoIP protocols. • Instant messaging - Communicate with your colleagues using a secure connection. - Transfer files, watch presence, and start chat conferences. • Use the web - Your partners are able to contact you with a simple click on a link that you can add to your email signature. Furthermore, you can call any phone number on a web page by simply clicking it. • Add voice to your applications - Using Open APIs, it is possible to interconnect your business software with the communication system. Your CRM can automatically recognize the calling customer! • Total user mobility -Take your office extension on the road! 8 Hosted Unified Communications

10. Scenario: The Fully Connected Office Replace your old PBX system and get Unified Communications from your Service Provider Benefits: - No PBX equipment installed on premises - Low monthly costs, savings on local and long-distance calls - A single data network infrastructure to manage • Powerful hosted PBX features (IVR, voicemail, call queues, conferences) • Local and abroad DID phone number allocation (yes, even if you are based in US, you can still get an UK phone number) - Work remotely exactly as if you were at your desk (home, airport, beach, etc.), a Wi-Fi or 3G connection will do. 9 Hosted Unified Communications

11. Scenario: Global Enterprise Communications A global enterprise with many offices reduces the cost of communications and increases collaboration between its branches. Benefits: - Free inter-office calls, savings on VoIP call costs - High-end PBX features: IVR, call queues, conferences, Voice to inbox, fax2email - Set up private and public conferences to reduce the travel costs - Centralized presence, check the availability of remote colleagues - Integration with business processes and applications (MS Outlook, CRM, Web-based applications) - Local and abroad phone number allocation - Multiple languages and time zones supported 10 Hosted Unified Communications

12. VoipNow Professional – Benefits Summary • Enriched Unified Communications services: voice, video, fax, presence, instant messaging, web integrations • No Capital expenses, clear and predictable operating costs, pay-as-you-grow monthly fees • Unified network infrastructure management • Increase user productivity with new platform capabilities • More efficient use of Business tools through integrations • Save costs on long-distance calls and roaming fees due to the VoIP technology and least cost routing features • Small and medium businesses can effectively use technologies traditionally affordable only to major companies 11 Hosted Unified Communications

13. Thank You! Do you want a 30-day demo account? 12 Hosted Unified Communications