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This presentation discusses the background, resources, and progress of the implementation of a new Data Management System (DMS) in the CSO IT Project. It covers the key drivers, IT strategy, staff resources, DMS structure, statistical processing modules, and the benefits and lessons learned from the project.
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CSO ITSIP Project - implementation of new Data Management System (DMS) ITDG meeting, Luxembourg, October 2006 Presentation by Joe Treacy CSO, Ireland
In this presentation... • Background to the project • Resources • Brief overview of Data Management System and Statistical Processing modules • Progress to date and next steps • Key lessons
Background to the project:History / Key Drivers Legacy of old IT systems • Mix of centralised and user-developed IT solutions for statistical systems • Islands of data • Need to store all CSO statistical data in one RDBMS • Efficiencies to be gained from standardising software solution for common statistical processes • EU open systems requirements Implications for a new Data Management Strategy • Business-led rather than IT-led • Need to use metadata and common classifications (CARS) • Aim to have one dissemination database for CSO
Key steps in developing the strategy • 2001: Development of new IT strategy for CSO and implementation plan ITSIP: Information Technology Strategic Implementation Plan • April 2003: ITSIP Stage A contract (6 Months) - Requirements Specification & High Level Architectural Design • Nov 2003: ITSIP Stage B contract (30 Months) - Implementation of new database and processing systems • 2 October 2006: UAT completed • Q1/2007: Migration to new systems
Resources:ITSIP Stage B Project - staff resources Implementation contract awarded to Cognizant Technology Systems • Cognizant staff on-site in CSO have ranged from 2-17 depending on need • Offshore team (Chennai, India) has ranged from 20-50 depending on project phase • CSO was first Irish Government office to choose onshore/offshore IT outsourcing model • CSO ITSIP project team: 15 staff • About 100 survey staff: • data and process specification for 100 surveys; migration; training in new systems; user acceptance testing.
I C D A Data Management System:DMS Logical Data Model - Overview DMS Databases • High Level Structural Outline • The DMS Comprises Four Databases • Two micro-data databases • Input (Sybase ASE) • Clean Unit Record (Sybase IQ) - snapshot of Input • Two macro-data databases • Aggregation (Sybase IQ) • Dissemination (Sybase IQ) - snapshot of Aggregation • All metadata associated with all databases held on Sybase ASE • Pre-Input databases incorporate Security, Register, Survey Management and Sample Selection
Data Flow through the DMS applications and Corporate Data Model
Security Security DMS Overview - Statistical processing modules
DMS Applications- Statistical Processes • Register Management • Sample Selection • Survey Management • Data Capture • Imputation • Aggregation • Seasonal Adjustment • Dissemination • Respondent Management
Progress to date and next steps • User acceptance testing (UAT) has just been completed • In Q1/2007, migration to new systems • Survey data and statistical processes • Majority of CSO survey processing will be handled by the new systems • Dissemination Database will be source for all statistics we publish • Systems being developed for this • System maintenance outsourced for 12 months after data migration • Service Level Agreement for maintenance phase being drafted • Maintenance will include knowledge transfer in key software / technologies
Progress to date and next steps:Key issues • Training: Customised on-line training product being developed as part of contract with Cognizant • New IT skills: “Traditional” IT skills no longer sufficient for new DMS environment: • Knowledge transfer deals partly with this • Long-term issue of sourcing staff with necessary IT skills - such as Java • IT Governance: Management structure and practices of our IT divisions being adjusted to new system • Configuration, Change and Release Management: ITIL processes are being implemented by our IT divisions • Business-led approach to meeting CSO’s IT needs • Based on Service Level Agreements
Progress to date and next steps:Benefits of the project • Very comprehensive documentation of all surveys and processes • No more “islands” of data and software • Uniform “look and feel” of survey processing systems • Benefits for staff induction, training and mobility • More secure data storage and management • Use of Dissemination Database • To generate tables in releases and publications • To supply more data on-line
Key Lessons • Knowing where you want to go: • Detailed specification very important • This provided basis for a fixed price contract • Greater certainty about scope and deliverables • Managing the contract requires high-level expert resources: • CSO project team of about 15 staff (2 at Head of Division level) • Organisational support: • Over 100 survey managers have been involved in the project • Detailed, intensive, time-consuming work - specification, testing etc. • Ongoing maintenance and expert support of new systems: • This will involve many new challenges for CSO.
