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Closure of Findings: Corrective Action Plans and Verification Process

This topic discusses the actions following an ORR/RA, the purpose and content of a Corrective Action Plan (CAP), and the finding closure process. It also covers the attributes of CAPs, the contractor's responsibility in implementing them, and the closure verification process.

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Closure of Findings: Corrective Action Plans and Verification Process

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  1. Finding ClosureMay 2005 Revision Corrective Action Plans 11T 11L 8M

  2. Upon successful completion of this topic, you should be able to: Discuss actions following ORR/RA. Describe the purpose, timing, and content of a Corrective Action Plan (CAP). Describe the ORR process and Team Members relate to the Corrective Action Plan. Describe the finding closure process. 11T 11L 8M May 2005 Revision

  3. Post ORR Activities • Line management responsible for resolution of results . . . • Thoughtfully evaluate the entire ORR Report: • Review forms in detail; • Issues or observations identified in the forms require management attention, even if not identified as findings; • Some opportunities for improvement may not be listed as findings; • Analyze the summary, conclusions, and lessons learned. • Debrief counterparts, they should have details beyond the report. • The ORR/RA cost a lot, get full value from the effort 11T 11L 8M May 2005 Revision

  4. Attributes of Corrective Action Plans (CAP) • CAPs Required for each finding . . . • ORR Standard (3006-00), Section 5.7.2 . . . • Describe the Finding; • Overall Programmatic Deficiency/Root Cause; • Proposed Actions to Correct Deficiency; • Timeline for Actions; • Compensatory Measures if Needed! 11T 11L 8M May 2005 Revision

  5. Contractor ORR/RA Corrective Action Plans • Completion of Contractor Corrective Action Plan is a prerequisite to the DOE/NNSA ORR/RA. • Closure of Contractor ORR/RA items: • Ensure the plan is implemented; • Verify adequate closure process; • Ensure Evidence for Closure. • Items scheduled for closure past commencement of operations: • Is the delay of closure appropriate/safe? • ORR/RA Standard contains sample closure forms. 11T 11L 8M May 2005 Revision

  6. Closing Contractor ORR/RA (CORR/CRA) Findings • Consider: • critically reviewed by DOE/NNSA ORR/RA; • CAP must contain ALL elements; • CAP must consider programmatic deficiency / root causes; • Evidence files must be adequate; • Management should review closure evidence. • DOE/NNSA ORR/RA Team will evaluate response to entire CORR/CRA report 11T 11L 8M May 2005 Revision

  7. DOE/NNSA ORR/RA Closure • ORR/RA report may recommend who in line management should verify closure of findings. • Closure verification and approval to start operations is line management’s responsibility. • Corrective Action Plans and Closure Packages Required, including Findings Against DOE/NNSA. • CAP approval by DOE/NNSA required: • After the review, the ORR/RA Team Members may be called upon by line management to clarify Findings or to review corrective action plans . . . 11T 11L 8M May 2005 Revision

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