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ISV Product Certification

ISV Product Certification. Why certify? . SuperOffice point of view Make sure nothing goes wrong in the database Make it easier for our sales and technical staff We do not certify the products functions, just the interaction with SuperOffice. ISV point of view

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ISV Product Certification

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  1. ISV Product Certification

  2. Why certify? SuperOffice point of view • Make sure nothing goes wrong in the database • Make it easier for our sales and technical staff • We do not certify the products functions, just the interaction with SuperOffice ISV point of view • Access to the whole SuperOffice organisation • Quality assurance • OK by our sales staff to offer to customers Customer point of view • Reassurance and confidence • Happy customers  !

  3. How to certify? SuperOffice Partner Portal (http://partner.superoffice.com) • Instructions • WEB form • Certification database and tools • Login provided through your partner contact at SuperOffice. • Login is personal. • http://partner.superoffice.com.

  4. The certification process – step-by-step

  5. The certification process - Detail ~ 3 months

  6. Step 1 Prepare • Use the guidelines at Partner Portal and DevNet • Download the certification package and get familiar with it. • Download

  7. Step 2 Request • Fill in a Certification form • It is “yours” until submitted • Contact us at cert@superoffice.comif you have any questions • Submit when ready • Yes, you will be invoiced….

  8. Step 3 Test Setup • In step 3 we get the request as it is submitted • We will give feedback • You will be contacted and all pre requisites will be checked • A date for test is booked

  9. Step 4 Test • Performed on a set date • Certification Consultant is logged in to your site • You are running the test case(s) • Test logs collected After test • Test results reviewed and Test report prepared • protocol

  10. Step 5 Result • Result sent to ISV • If passed, handed to Certification Board • When certified, published as certified product on SuperOffice Intranet and Partner Portal

  11. Partner portal http://partner.superoffice.com PartnerPortal

  12. The form

  13. The test protocol

  14. When certified • Published on SuperOffice intranet • Published on Partner Portal

  15. Current status • Certified ISV products • DataSync.Net from Adwiza • Exchange/ Outlook Syncronizer from Infobridge • Business Analyze from Business Analyze AS • In process • SIS from SiteShop

  16. Test case • You have to build the test case. • We will comment on the case and come back to you. • Some hints: • If working with UDFields, please include ALL types. • Make a selection from the test database and update them back (Integrations) • If applicable, make cases were “visible for” is used.(BI/ Select products) • If you support more than one language, include all supported languages • Our prime object is to verify that your product is acting “OK” towards the SuperOffice database/ application. • We are not testing the quality of the actual product. • We are not experts on your application so you have to guide us.

  17. New from 2010 • SIM Support • We strongly recommend that you create your own template based on SIM:s Integration Specification. • Also appreciated if you produce Best Practice (BP) and Task Descriptions (TD) for your product. • Two levels of certification • Built for SuperOffice • The whole integration is based on SuperOffice API:s • Works with SuperOffice • The integration is connected directly to the database and not through our API:s

  18. Your feedback is welcomed!

  19. Thanks for Your Attention! 22

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