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Companies find themselves in the forklift business by default, not by choice!

Companies find themselves in the forklift business by default, not by choice!.

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Companies find themselves in the forklift business by default, not by choice!

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  1. Companies find themselves in the forklift business by default, not by choice! Companies face issues with material handling equipment (MHE), service providers, downtime and forklift data management. Moving from self-reliance to a forklift fleet management information service allows them to focus on what they do best. With CJK Services as their partner, they found – ‘Management Just Got Easier’!

  2. Forklift Fleet Management Information empowers companies with the knowledge in a format which allows them to maximize the forklift fleet at the lowest possible cost.

  3. CJK Services’ Credentials CJK Services is the industry leader in providing forklift fleet management information. We audit and analyze over 7,300 repairs daily for 1,230 clients who operate over 210,000 pieces of material handling equipment.

  4. The Value of CJK Services • Client Advocate • CJK Services’ vested interest is with our clients. CJK maintains an unbiased position and does not participate in any cost savings resulting from our analysis. CJK is not compromised in our efforts to provided savings because we do not sell or service material handling equipment. • Uniformed methodology for addressing the MHE fleet • Information required to maximize the MHE fleet at the lowest possible cost; solutions tailored to our client’s needs • Industry’s largest MHE and repair databases • Information required to bring the fleet up to world-class status • Identify cost avoidance and cost savings opportunities • Eliminates the need for fixed maintenance agreements • Web-based information • Reports — Standard and Customized • Electronic viewing and reconciliation of repair invoices online facilitates client’s accounting

  5. The Value of CJK Services Employee Technicians • CJK Services’ Global Vision of MHE Manufacturer Service Issues • Track, Audit and Analyze Warranty Repairs and Parts • Provide Validation on Warranty/Non-Warranty Issues - Consumables • Audit and Analyze Repair Occurrence and Component Failures • Track, Audit and Analyze Repair Trends • PM Queuing and PM Analysis • Information Resource • Identify Training Opportunities • Offer Assistance with Legitimate ‘Aftermarket’ Parts Sourcing

  6. Invoice or Internal Work Order Received Automated Rejection Notice Sent to Service Provider OR CJK Services Verifies Equipment with the client No Verification Yes Service Manager is Contacted Regarding Challenged Charges • Analysis • Repair Description • Excess labor • Excess Parts • Warranty • Repair Occurrence • Component Failure • Repair Avoidance • PM Audit & Analysis • CJK verifies all charges are reasonable and customary Processed invoices are uploaded to CJK website. Automated notification sent to the client’s designate. Invoice and Internal Work Order Routing Data Entry

  7. CJK Services’ Savings Opportunity Examples • Service Provider Accountability • Repair Invoice Audit and Analysis • Negotiation of Invoice Credits and Adjustments • Repair Occurrence and Component Failure Analysis • PM Queuing • Evaluate Service Provider Performance • Review Repair Estimates • Analyze Part Use, Consignments and Inventory • Identification of Keying Errors • Audited Information and Trend Analysis • Analysis of Abuse — Operational or Environmental • Replacement Analysis — Mechanical, Specification, Safety, Economic • Assist with Leveraging MHE Purchases, Parts Pricing and Labor Rates • Invoice Consolidation with Account Coding • Short-Term Rental Analysis • Lease Structure, Residuals and Expiration Inspections • Site Surveys and MHE Condition Analysis, as required

  8. Savings Comprehensive Forklift Fleet Management Information can produce savings of from 10% to over 40% from an investment of $11 per unit, per month!

  9. Client’s MHE Vision As the result of employing CJK’s Forklift Fleet Management Information Service, our clients utilize a uniformed methodology for addressing the issues surrounding their MHE fleet. Further, our clients are ensured that available operating dollars are allocated effectively, providing maximum returns.

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