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Join us to discuss revamping our insurance offerings. Through benchmark studies, we aim to enhance products, boost market share, and improve customer retention. Develop an action plan and set milestones for implementation.
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New insurance offering Guillaume Vétillart 12-03-2014 Participants: Laure Manaranche, Anne-GaëllePhilippot, Marie-Claire le Du and Pascale Pontais.
1- TOPIC • Context: • Face competition • Our offer is not in adequation with our competitors and not adapted to the demand • As a result we are loosing customers and share markets • Opportunities to study • Purpose of the meeting • Present you a benchmark study • Discuss together about the potential evolutions of our offerings • Know if the evolutions might be developed in our informatics system
Objectives • Results to get at the end of the meeting: • Decide about which points should we focus more in our offering • Write an action plan • Write a retro-planninguntil the deadline presentation in September • Fix the further meeting dates
Points 1- Presentation of the results 2- Presentation of the benchmark 3- Select the key variables to study in more details ACTION: Market responsible 4- Get to know if it could be informaticaly developed ACTION: Informatics responsible 5- Debriefing • Develop our visibility for the next top manager meeting • Improve the market shares • Help the market responsible to offer different/more adapted products • Involve the informatics service in this great challenge