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Indiana 211 Healthcare Project

Indiana 211 Healthcare Project. Presented by Peggy Matson & Brian Metzler. AGENDA. IN211 Overview Accessing Information & Referrals Healthcare Project Overview Resource Database Q&A. IN211. Eight Regional Service Centers 24 hour service, 365 days/year AIRS Accredited

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Indiana 211 Healthcare Project

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  1. Indiana 211 Healthcare Project Presented by Peggy Matson & Brian Metzler

  2. AGENDA • IN211 Overview • Accessing Information & Referrals • Healthcare Project Overview • Resource Database • Q&A

  3. IN211 • Eight Regional Service Centers • 24 hour service, 365 days/year • AIRS Accredited • “Barometer” of needs and resources • In 2014, IN211 Service Centers • served over 626,000 callers • recorded over 700,000 needs • made nearly 1 million referrals to community resources • SNAP Outreach & Healthcare Projects

  4. Accessing Information & Referrals Two ways to access 2-1-1: • Calling 2-1-1 • Visiting www.in211.org and accessing our online resource database

  5. Healthcare Project Overview IN211 and its Centers: • Maintain information about new healthcare options including detailed information about Indiana Certified Navigators

  6. Healthcare Project Overview IN211 and its Centers: • Provide pre-screening and referrals to a subset of callers • Maintain a master calendar of health care outreach and enrollment events

  7. Healthcare Project Overview IN211 and its Centers: • Provide regular reports to healthcare stakeholders about resources, needs, gaps and trends.

  8. Resource Database • Inclusion Request Form • Resource vetting • Updating information • Annual formal update Current Statewide Inclusion (as of 4/13/15): 64 Agencies 154 Sites/Locations

  9. Contact Info Brian MetzlerIN211 Healthcare Project Coordinator P) 574-239-2241brian.metzler@in211.org Peggy Matson, LCSW IN211 Healthcare Resource Specialist P) 317-735-7598 F) 317-920-4885 peggy.matson@in211.org

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