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Work Place Bullying. Susan Craft, MS, SPHR, GPHR Consulting by Design of Princess Anne scraft@consultingbydesign.com. Define Work Place Bullying.
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Work Place Bullying Susan Craft, MS, SPHR, GPHRConsulting by Design of Princess Annescraft@consultingbydesign.com
Define Work Place Bullying Workplace bullying, as defined by the Workplace Bullying and Trauma Institute, is the repeated mistreatment of one or more employees with a malicious mix of humiliation, intimidation and sabotage of performance.
“Bullying is the sexual harassment of 20 years ago; everybody knows about it, but nobody wants to admit it.” Lewis L. MaltbyPresident, National Workrights Institute
It is the deliberate, hurtful, repeated mistreatment of employees driven by a desire to control.
Examples of Workplace Bullying • Intimidating or undermining employees • Threatening employees’ self-esteem • Threatening employees’ work status • Isolating employees from opportunities, information and interaction with others • Giving impossible deadlines • Creating undue pressure and stress • Overworking employees
Who are the Bullies? Co-workers People with authority • Managers • Supervisors
Bullying tactics Malicious gossiping Monopolizing supplies and other resources Aggressive e-mails or notes Overt threats and aggression or violence Inflicting menial task not keeping with the normal responsibilities of the job Taking credit for another persons ideas • Constant and unfair criticism • Social bantering and teasing • Yelling, shouting, and screaming • Personal Insults • Hostile glare and other intimidating gestures • Repeatedly accusing someone of errors which cannot be documented
Reasons to Confront and Stop Workplace bullying • Employees may suffer physical and emotional problems • Employee turnover increase • Employees are not treated with respect and dignity • Employers could be held liable for tolerating bullying in the workplace • Could lead to hostile work environment