Interviewing

1. Interviewing Chirag Tilara David Barrymore Edmond Kwok Jimmy Lau

2. Agenda • Presentation Goal • Interview: Definition, Objectives, Types & Methodologies • Exercises & Debriefing • HR & Legal considerations • Tips for successful interview • Things to avoid • Panel interview & debriefing • On-line reference tool • Q&A

3. Presentation Goal: Primary • Develop a general understanding of job interview process • Learn tips for turning a job interview into a job • Gain hands-on experience of job interview via simulated exercises

4. Presentation Goal: Secondary • Provide the class with an on-line reference tool – targeted to aid in preparing for the next job interview.

5. Interview Defined: • Definition • Role • Preparation • Process • Controversies • Validity and Predictive Power

6. Interview Types: • Screening – Meeting minimum requirements • Informational – Applying for a position indirectly • Behavioral –Anticipate skills expected and how addressed in past • Panel – Cross-sectional with managers and peers • Elevator pitch – 30 seconds to differentiate from the rest

7. Interview Methodologies: Find Common Ground • Two people looking for compatibility. • Focus on Goal, Obstacle, Solution, Numbers. • Conduct your interview in the same manner that you conduct your work. • Use the interview as an opportunity to employer’s fears.

8. Interview Follow up • Thank your interviewer. Send a note no later than the end of the day. • Additional tasks or references? Deliver them on time and in their entirety. • Let your references know to expect call from interviewer.

9. Exercise1: Elevator Pitch • Concise – 30~60 seconds • Clear – Easily understood • Powerful – Use strong action words • Visual – Paint mental pictures • Tell a Story – Short story showing strength • Targeted – Single audience focus • Goal-oriented – Focus on specific outcome • Hook – Leave them wanting more

10. Exercise: Elevator Pitch..Example “I have three years of market research experience with specific expertise in research design, construction of analytical models, and data analysis. While at my current company I developed a new online research methodology using Twitter and Facebook that was adopted by the entire division and saves the company an estimated $1 million annually. I graduated in 2005 from University of San Francisco as a joint marketing and econometrics major.” Why is this a “STRONG” example? • Provides useful detail about specific skills that may be applicable to a targeted opportunity. • Demonstrates job relevance, leadership, problem solving, pedigree and impact. These are 5 of the 7 Elements of a Good Story. • Educational detail provides additional relevant detail related to core skill set required for the opportunity.

11. Elevator Pitch Exercise • Two volunteers • Prepare short elevator pitch • Present elevator pitch to class • Class feedback

12. HR & Legal Considerations • Federal Equal Employment Opportunity Laws. • Civil Rights Act of 1964, Title VII • EPA • Age Discrimination in Employment Act (ADEA) • Pregnancy Discrimination Act • ADA – Titles I and Title V • Section 501 and 505 of the Rehabilitation Act of 1973 • Immigration Reform and Control Act (IRCA) of 1986 • What’s New • Genetic Information Non-Discrimination Act (GINA)

13. Tips for successful job interview:

14. Tips: Pre-interview preparation • Research organization • Research position • Know your interviewers • Prepare required documentation • Prepare for commonly asked questions

15. Tips: Establish interview objective • Sell yourself using the strengths and experience you possess • Keep in mind the job requirements and the organization’s need.

16. Tips: During the interview • First impression • Interview behavior • Confidence • Body language • Positive attitude • Organization of ideas

17. Tips: Know your strengths • Showcase your strengths as they relate to the job • In case of behavioral questions, highlight your strengths and experience in the form of response that follows: • STAR • Situation, Task, Action and Results • SOARA • Situation, Objective, Action, Results and Aftermath

18. Tips: Know your weaknesses • Question to test your arrogance or self awareness. • Technique: • Avoid weakness not related to the job you are interviewing for • Admit to weakness but show what you are doing about it

19. Tips: Follow-up • Thank you note – opportunity to re-iterate interest • Mention anything important that you might have missed • Emphasize how you can make valuable contributions • Keep it comprehensive • Send it out on time

20. Things to avoid: • Poor handshake • Talking too much • Talking negatively about current or past employers/managers • Showing up late or too early • Treating the receptionist rudely • Giving vague answers

21. Things to avoid: • Asking about benefits, vacation time or salary • Not preparing for the interview • Verbal ticks • Not enough/too much eye contact • Failure to match communication styles

22. Exercise1I: Panel Interview • Two volunteers • 30 seconds to prepare responses • Come to front for panel interview • Interview • Class feedback

23. On-line reference tool: • How to gain admission to online resources • Quick review of resource content • Address audience questions on use of tool

24. Q & A

25. Thank You