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Building a Successful QA Organization

Explore the journey of building a successful QA organization, emphasizing the QA Capability Model, putting QA in its rightful place, and achieving internal and external commitment. Discover the keys to success, share in the wins, and drive impactful change in software development practices.

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Building a Successful QA Organization

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  1. Building a Successful QA Organization

  2. Agenda My Background So What? QA Capability Model Putting QA in its Place Q&A Close

  3. Background • Started testing in ’96 • Was told to leave QA • Left QA • Developed a product that redefined the way we did business at Safeco • Was given my choice of assignments and reentered QA

  4. So what? • QA can become a strategic partner vs. a necessary evil

  5. QA Capability Model • Mission:To ensure quality of software development practices across IT through repeatable processes, efficient use of technology and business acumen

  6. Putting QA in its Place • How many of your orgs look like this?

  7. Putting QA in its Place • How about this?

  8. Putting QA in its Place • And this?

  9. Putting QA in its Place • How did we get there? • Gained Internal (QA) Commitment: • Organized around the discipline; not the reporting structure • Recognized and built on what was good • Inventoried the greatest opportunities • Focused • Gained External Commitment: • Didn’t whine • Executed on measurable improvements • Shared results and led others • Painted a compelling picture

  10. Q&A • What questions do you have?

  11. Close • Define your model for success • String together a lot of small wins • Share the success • Paint a compelling picture • DON’T WHINE! • Kelly Wieland • kellywieland@comcast.net • 206-954-6274

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