RESOURCE MANAGEMENT ACCOUNTING DIRECTORATE (RMC)

1. RESOURCE MANAGEMENTACCOUNTING DIRECTORATE (RMC) DeCA EAST ZONE MANAGER MEETING MR. LAUREN B. BANDS DIRECTOR 0915-0945 HRS MARCH 13, 2008

2. RESOURCE MANAGEMENTORGANIZATIONAL CHART CHIEF FINANCIAL EXECUTIVE RM RESOURCE BUSINESS AREA EUROPE RDR EUROPE ACBU RDAC *BUDGET & MANPOWER DIRECTORATE RMB *ACCOUNTING DIRECTORATE RMC (2) *BUDGET DIVISION RMBR *ACCOUNTING COMPLIANCE & REPORTING DIVISION RMCC RESALE ACCOUNTING DIVISION RMCA FINANCIAL POLICY, SYSTEMS & SERVICES DIVISION RMCF STORE BUDGET EXECUTION DIVISION RMBS EAST BRANCH RMCAE POLICY & SYSTEMS BRANCH RMCFA *MANPOWER & PERFORMANCE DIVISION RMBM WEST BRANCH RMCAW FINANCIAL SERVICES BRANCH RMCFS FAR EAST ACS RMCAF PRODUCTIVITY IMPROVEMENT DIVISION RMBI QUAL ASSURANCE BRANCH RMCAQ *HQ ASSET 3 Sep 06

3. ACCOUNTING DIRECTORATE • FINANCIAL COMPLIANCE & REPORTING DIVISION, RMCC (Ms. Carol Burroughs) • 6 Straight Clean Audit Opinions • Scorecard-Quarterly Financial Statements • Notice of Findings – Impact on stores • RESALE ACCOUNTING DIVISION, RMCA (Mr. Rio Garrison) • Staffing • Point of Contact List • Public Folder Information • Initiatives & Goals

4. FINANCIAL POLICY, SYSTEMS & SERVICES DIVISION, RMCF (Ms. Cheryl Dancy) POLICY Gift Certificates/Gift cards $1 Presidential coin program Initiatives SYSTEMS Defense Agencies Initiatives (DAI) CARTS SERVICES Pay Processing Financial Services ACCOUNTING DIRECTORATE

5. 6 STRAIGHT CLEAN AUDIT OPINIONS PREPARATION OF QUARTERLY FINANCIAL STATEMENTS 21 Day Cycle BUSINESS-BASED DECISIONS Leadership/Management Review Culture of Accountability FINANCIAL COMPLIANCE & REPORTING DIV

6. STAFFING: - 4 BRANCHES: EAST, WEST, QUALITY ASSURANCE, AND FAR EAST. - TOTAL PERSONNEL AUTH: 180 - TOTAL PERSONNEL ONBOARD: 135 - EAST REGION: - PERSONNEL AUTH: 69 - PERSONNEL ON BOARD: 46 - PERMANENT: 34 - TEMPORARY: 12 - TURNOVER LAST 12 MONTHS: 35% RESALE ACCOUNTING DIVISION

7. RESALE ACCOUNTING DIVISION CARTS • POINT OF CONTACT LIST • Chief, RAD, Mr. Rio Garrison, Tel: (804) 765-2785, DSN 539-2785 • Chief, East Region, Mr. Charles Dixon, Tel: (804) 765-2782, DSN 539-2782 • Ms. Cathy Dale, Accountant, (detailed to West Reg Chief position to 4/16/08) • Ms. Elvie Meidinger, Supv Financial Spec., tel. (804) 765-2756 • Ms. Angela Smith, Supv Acctg Tech., tel. (804) 765-2922 • Ms. Jane Foster, Supv Acctg Tech., tel: (804) 765-2868

8. Public Folder Information: - Combined Gain/Loss Report: Store/ Library/ Inventory - RAD SOP: HQ Resource Business Area/Resale Accounting Division RESALE ACCOUNTING DIVISION

9. Initiatives: - Research and cleanup old accounts payable and deposit variances. - PMI: VRGC closed by 10th AVK 619 Closed by 15th Goal: - To provide the best possible customer service and support to the stores. HOW CAN WE HELP YOU? RESALE ACCOUNTING DIVISION

10. RESALE ACCOUNTING DIVISIONConsolidated Statement of Gains/Losses (CSGL)East Region

11. RESALE ACCOUNTING DIVISIONConsolidated Statement of Gains/Losses (CSGL)East Region

12. RESALE ACCOUNTING DIVISIONConsolidated Statement of Gains/Losses (CSGL)East Region

13. RESALE ACCOUNTING DIVISIONConsolidated Statement of Gains/Losses (CSGL)East Region

14. RESALE ACCOUNTING DIVISIONConsolidated Statement of Gains/Losses (CSGL)East Region

15. RESALE ACCOUNTING DIVISIONConsolidated Statement of Gains/Losses (CSGL)East Region

16. RESALE ACCOUNTING DIVISIONConsolidated Statement of Gains/Losses (CSGL)East Region

17. RESALE ACCOUNTING DIVISIONConsolidated Statement of Gains/Losses (CSGL)East Region

18. FINANCIAL POLICY, SYSTEMS & SVCS DIVPOLICY • PLASTIC GIFT CARDS • Commissary Operating Board (COB) reversed its position – DeCA no longer required to pursue a plastic card gift card program • DeCA will continue on its own to pursue a plastic card gift card program • DeCA is not required to report progress • DeCA has time to research and gather information • Same challenges remain • Cost – Transaction fees • Legal issues • Certifichecks remain • Instore/Internet

19. FINANCIAL POLICY, SYSTEMS & SVCS DIVPolicy • $1 Presidential Coin Program • Treasury program which began Feb 2007 • US Mint began issuing $1 coins featuring likeness of past US Presidents • Coins issued in the order presidents served • By Law, all entities operating on federally owned/ controlled property must participate • Must accept and dispense $1 coins by Jan 2008 • Must display notice indicating acceptance of $1 coins • DeCA is committed to reach full compliance • 96% of commissaries in East Reg ordered $1 Presidential Coins • 88% of commissaries have received $1 Presidential Coins

20. DEFENSE AGENCIES INITIATIVE (DAI) DAI is a critical DoD effort to modernize the Defense Agencies’ financial management capabilities Objective: To achieve auditable Chief Financial Officer (CFO) compliant business environments with accurate, timely, authoritative financial data Primary Goal: To deploy a standardized system solution to improve overall financial management and comply with the Department’s BEA including SFIS, and OFFM requirements DeCA is a WAVE III participant but already fully engaged Unfunded at this point FINANCIAL POLICY, SYSTEMS & SVCS DIVSYSTEMS

21. FINANCIAL POLICY, SYSTEMS & SVCS DIVSYSTEMS CARTS • CARTS • CARTS deployment in progress • Deployed at 61 stores in East Region (Feb 26th, 2008) • Deployment Issues • Check imaging • Problem with checks transmitted to Federal Reserve Bank. Store personnel must compare store scanned check totals to ELVIS deposit ticket. • Training/User Issues • Cashiers must require patrons to complete front of checks • For all check tenders (personal & organizational), cashiers should obtain SSN from military ID (some patrons give cashier bogus SSN) • Deposit tickets must be obtained from PCC OTC reflecting deposit for checks. Deposit tickets should be reconciled to the check amount on DD Form 707 • Cashiers must keep non-scanned checks (MO, TC, etc) and deposit these checks with cash deposits

22. FINANCIAL POLICY, SYSTEMS & SVCS DIVSYSTEMS CARTS • INITIATIVES • Completion of CARTS Deployment • Treasury Initiatives that Impact DeCA • Treasury Initiative to reduce TGAs • Deployment of TGAnet • DeCA plans to deploy at Pilot site spring timeframe • Reduction/elimination of Lockboxes • Collections other than sales impacted • Biggest impact would be collections from coupon redemption

23. FINANCIAL POLICY, SYSTEMS & SVCS DIVServices Pay Processing • Sunday After End of Pay Period • All T&A MUST be Completed and Certified • Missing Time and Attendance Reports • Sent Monday After End of Pay Period to Store Directors, Administrators, Managers & Secretaries • Time Must be Input upon Receipt • Final Review done on Tuesday and a Second Request is Sent • T&A not in by Noon will be F9 for Full Time KF for Part-Time Employees • Problems Posting T&A Should be Addressed to the Customer Service Representatives (CSRs) Immediately • Pay Processed Tuesday Night After Pay Period Ends

24. FINANCIAL POLICY, SYSTEMS & SVCS DIVServices Pay Processing • Coupon Processing • DeCA Coupons are Processed by NCH • FY07 Revenue Generated was $10.3(M) • Return Check Management (RCM) • CARTS Deployment will Replace RCM with Paper Check Conversion Over the Counter (PCCOTC) • Federal Reserve Bank Cleveland (FRB) will Represent for Collection. If Funds are still NSF, FRB will Submit Voucher to DFAS for Collection • Vendor Credit Memorandum (VCMs) • Centralized vehicle to collect via credit cards

25. FINANCIAL POLICY, SYSTEMS & SVCS DIVServices Pay Processing • Record Commitments and Obligations in DBMS • Research Unmatched Disbursements • Follow-up Up on Unpaid Invoices • Stores’ Timely Submission of Invoices (Payment Documents) Required to Ensure Accuracy of Accounts • Commercially provided support • Example: Invoices for Communication, Utilities, & waste disposal • Installation provided support • Example: facility maintenance, postage, utilities, & telephone service