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Scheme Managers’ Competency Toolkit

Scheme Managers’ Competency Toolkit. Competency Toolkit. Consultant. Coach. Partner. client. Low. interaction. the. for. responsibility. Facilitator. Showing. example. Teacher. Middle. interaction. s. ’. Consultant. High. interaction. Technical. Observer. Expert.

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Scheme Managers’ Competency Toolkit

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  1. Scheme Managers’ Competency Toolkit

  2. Competency Toolkit

  3. Consultant Coach Partner client Low interaction the for responsibility Facilitator Showing example Teacher Middle interaction s ’ Consultant High interaction Technical Observer Expert consultant Consultant ’ s responsibility for the success of the project Consultant’s Roles

  4. Handling Stress

  5. Shock Hope First success Desperation High Acceptance of change Lowy Time Change Management Skills

  6. High Competing Collaborating /forcing ASSERTIVENESS (concern for me) Compromising Avoiding Accommodating Low Low High CO-OPERATIVENESS (concern for you) Conflict handling skills

  7. Motivation skills • Achievement (performance) oriented • Influence (power) oriented • Affiliation (personal relationship) oriented • Security (safety) oriented • What can you do with these clients as a consultant? • What you shouldn’t do with these clients as a consultant?

  8. Consultant toolkit: SWOT analysis Strengths Weaknesses Threats Opportunities

  9. Force Field Analysis Forces For Change Forces Against Change Driving Forces Restraining Forces Plan: Introduce Some safety officers the Employees are afraid are afraid of loosing of accidents Job Safety their job Analysis program in Foremen don't want to the plant. Strong CEO participate in training the The objective of the support operators program is To reduce serious accidents by 50% by Managers oppose the the end of 2011. Safety Department total involvement of To collect operators' supports the idea operators ideas to improve safety. Force Field Analysis

  10. Project plan for Scheme managers • Result of group work

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